Minyoung Lee
Auckland
Summary
Dedicated and detail-oriented Biomedical Science graduate with over four years of experience in quality control and assurance across food manufacturing and pharmaceutical industries, including a current role as RMP Manager. Proven ability in regulatory compliance, quality system implementation, and team leadership. Passionate about transitioning into the physiotherapy field to directly support patient recovery and long-term health. Combines a strong scientific foundation with interpersonal communication and problem-solving skills, seeking to apply healthcare knowledge in a more hands-on, patient-focused context.
Overview
6
6
years of professional experience
1
1
Certification
Work History
RMP Manager
The Zone Pharmaceutical LTD
05.2022 - Current
- In accordance with the MPI regulations, the company oversees all processes in which the company can conduct business
- Testing and sampling products, ensuring they meet set standards and specifications
- Developing quality control policies and standards for the company to follow
- Training staff members on the quality control processes and policies
- Overseeing quality control processes
- Conducting in-house audits of product inventory and documentation
- Confirming all products are properly labeled before output
- Investigating customer complaints
- Ensuring safety procedures and processes
- Assessing operational data and identifying quality problems
- Establishing strategies to improve efficiency and profitability in the organization, as well as put out higher quality goods
Quality Control and Quality Assurance
OTTOGI NZ
09.2021 - 05.2022
- Finished and in-process product testing
- Liaising with external laboratories
- Ensuring lab equipment and practices are maintained
- Calibrating equipment
- Ensuring all fresh produce entering the Fresh Produce Supply Chain meets the required specifications
- Coordinate meetings and work collaboratively with others to implement QA Framework
- Preparing health and safety strategies and developing internal police
- Leading in-house training with managers and employees about health and safety issues and risk
Manager
Oak Eatery
03.2021 - 08.2021
- Trained employees on additional job positions to maintain coverage of roles at all the times.
- Greeted and encouraged feedback from customers to implement in-store operational changes.
- Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
FOH and Customer Service Cashier
Oak Eatery
09.2019 - 03.2021
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
- Helped customers find specific products, answered questions and offered product advice.
- Promoted specific item options to drive sales and achieve add-on purchases.
Education
Bachelor of Science - Biomedical Science
AUT
08.2021
Associate of Applied Science - Pre-chiropractic
AUT
07.2019
ACG International College
12.2017
Skills
- Quality Assurance & Regulatory Compliance
- Scientific & Technical Proficiency
- Leadership & Management
- Extensive experience with GMP, RMP, MPI standards, and quality documentation
- Skilled in internal audits, product sampling, and maintaining compliance with export and safety regulations
- Knowledge of product development and continuous process improvement
- Competent in laboratory procedures including HPLC analysis, sample preparation, and microbiological testing
- Strong understanding of biomedical and health sciences including human anatomy, physiology, and pharmacology
- Communication & Interpersonal Skills
- Problem Solving & Adaptability
- Proven leadership as QA/RMP Manager, responsible for training staff, managing teams, and coordinating cross-departmental operations
- Capable of strategic planning to enhance workflow efficiency and compliance
- Bilingual in Korean and English; effective communicator across multicultural teams
- Experienced in customer service and resolving stakeholder concerns diplomatically
- Quick learner with a proactive attitude toward resolving technical and operational challenges
- Capable of implementing corrective and preventive actions to maintain high product standards
Certification
- Certificate of Training as a Transitional Facility Operator
- 06/2022
Timeline
RMP Manager
The Zone Pharmaceutical LTD
05.2022 - Current
Quality Control and Quality Assurance
OTTOGI NZ
09.2021 - 05.2022
Manager
Oak Eatery
03.2021 - 08.2021
FOH and Customer Service Cashier
Oak Eatery
09.2019 - 03.2021
Associate of Applied Science - Pre-chiropractic
AUT
Bachelor of Science - Biomedical Science
AUT
ACG International College
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