Sahnaz Shafil
Auckland
Summary
Dynamic retail professional with a proven track record at Dove Hospice Shop, excelling in customer service and team collaboration. Skilled in inventory management and problem-solving, I successfully enhanced store sales through strategic marketing initiatives. Known for my friendly demeanor and attention to detail, I thrive in fast-paced environments while fostering a positive team culture.
Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Overview
8
8
years of professional experience
Work History
Quality Control and Pricing
Dove Hospice Shop
09.2023 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Retail Store Manager
Dove Hospice Shop
06.2019 - 09.2023
- Oversaw daily store operations, ensuring adherence to company policies and procedures.
- Managed inventory levels and optimized stock replenishment processes for efficiency.
- Led staff training sessions to enhance customer service skills and operational knowledge.
- Analyzed sales trends to develop strategies that improved product placement and promotions.
- Maintained a clean and organized store appearance to enhance the overall shopping experience for customers.
- Completed routine store inventories.
- Improved store sales by implementing effective marketing strategies and attractive visual merchandising.
- Completed point of sale opening and closing procedures.
Assistant Store Manager
Dove Hospice Shop
05.2018 - 06.2019
- Led daily store operations to enhance customer experience and streamline processes.
- Trained and mentored staff on sales techniques and inventory management systems.
- Developed promotional strategies to increase community engagement and drive sales.
- Oversaw inventory control, ensuring accurate stock levels and timely replenishment.
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
Education
Fiji School Leaving Certificate -
Andhra High School
Fiji Island12-1999
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Organizational skills
- Multitasking
Languages
English
Full Professional
Hindi
Native or Bilingual
Urdu
Full Professional
Timeline
Quality Control and Pricing
Dove Hospice Shop
09.2023 - Current
Retail Store Manager
Dove Hospice Shop
06.2019 - 09.2023
Assistant Store Manager
Dove Hospice Shop
05.2018 - 06.2019
Fiji School Leaving Certificate -
Andhra High School