Mohokoi Tuakalau
Auckland,Mangere East
Summary
A dedicated and community-oriented individual with experience in hospitality, customer service, warehouse operations, and aged-care support. I demonstrate strong communication skills, cultural competence, and a consistent, reliable work ethic. Through my leadership as a Junior Youth Animator, I have developed the ability to engage effectively with diverse groups, support team objectives, and contribute to high-quality service in fast-paced and professional environments.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Junior Youth Animator
Bahai Faith
06.2025 - Current
- Facilitated weekly sessions for junior youth, helping them build moral reasoning, leadership skills, and confidence through meaningful conversations, and creative activities.
- Guided a group of young people aged 11–14 in developing positive habits, community service projects, and spiritual awareness.
- Created a safe, supportive environment that encouraged youth to express themselves, reflect on real-life challenges, and make values-based decisions.
- Planned and delivered engaging lessons, arts-based activities, and group discussions tailored to the needs and cultural backgrounds of youth in Māngere.
- Worked collaboratively with families, community members, and other animators to strengthen youth development, and support consistent attendance and participation.
Hospitality Worker
Eight Roses Cafe and Buffet
12.2017 - Current
- Delivered exceptional customer service in a fast-paced dining environment.
- Managed food preparation and presentation, ensuring quality standards were met.
- Collaborated with team members to maintain the cleanliness and organisation of the dining area.
- Assisted in training new staff on operational procedures and customer engagement techniques.
- Provided friendly, efficient customer service by taking orders, serving food, and assisting guests throughout their dining experience.
- Prepared tables, maintained cleanliness, and ensured a welcoming environment for all customers.
- Supported kitchen and front-of-house staff with food preparation, restocking, and organising buffet items.
- Handled cash and EFTPOS transactions accurately while maintaining professionalism under busy conditions.
- Worked collaboratively with the team to deliver high-quality service during peak hours and special events.
Rest Home Work Experience
2022 - 2022
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Assisted elderly residents with daily tasks, such as meal support, mobility, and recreational activities, while maintaining dignity and respect.
- Helped staff with preparing rooms, organising equipment, and keeping shared spaces clean and safe.
- Built trusting relationships with residents through conversation, companionship, and culturally respectful communication.
- Supported care staff by observing residents' well-being and reporting any changes or concerns environment.
Babysitter
Lute Fealofani
07.2021 - 11.2021
- Supervised children's activities, ensuring safety and engagement throughout playtime.
- Prepared nutritious meals and snacks, accommodating dietary restrictions and preferences.
- Developed educational games to promote cognitive skills and creativity in children.
- Communicated effectively with parents regarding the child's progress and daily activities.
Bunnings Work Experience
Bunnings Warehouse Manukau
2021 - 2021
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Restocked shelves and maintained tidy, organised product displays to improve the customer experience.
- Assisted with moving pallets, unpacking deliveries, and organising inventory in the warehouse.
- Helped customers locate products and answered basic inquiries with a friendly and helpful attitude.
- Supported the team during busy periods by completing tasks quickly and safely.
- Followed store procedures for safety, manual handling, and stock rotation.
Education
Bachelor of Health Science - Population Health
University of Auckland
Auckland, NZ05-2027
Skills
- Youth leadership & mentoring
- Facilitation of group discussions
- Relationship-building with young people
- Planning and delivering sessions/activities
- Empathy and active listening
- Conflict resolution & problem-solving
- Cultural responsiveness (especially Pacific & Māori contexts)
- Community engagement
- Teamwork and collaboration
- Good under pressure
- Reliable, patient, and supportive communication
- Time management
Accomplishments
Academic Achievements
- NCEA Level 1 – Excellence Endorsement
- NCEA Level 2 – Excellence Endorsement
- NCEA Level 3 – Merit Endorsement
- Certificate in Health Sciences (CertHSc) – completed at the University of Auckland
- Endorsed with Excellence/Merit in key subjects such as English, Science, and Tongan Language
- Consistent high academic performance, demonstrating strong study skills and commitment
High School Awards
- Leadership awards
- Cultural awards
- Service awards
- Top student in year level
- House leader
- High grades in public health papers
- Completed assignments with high marks
- Participation in APHI (Auckland Pacific Health Initiative)
Certification
Certificate of Health Sciences
Languages
Tonga
Native or Bilingual
English
Native or Bilingual
Timeline
Junior Youth Animator
Bahai Faith
06.2025 - Current
Babysitter
Lute Fealofani
07.2021 - 11.2021
Hospitality Worker
Eight Roses Cafe and Buffet
12.2017 - Current
Rest Home Work Experience
2022 - 2022
Bunnings Work Experience
Bunnings Warehouse Manukau
2021 - 2021
Bachelor of Health Science - Population Health
University of Auckland