Mollie Ley
Auckland
Summary
Dedicated retail assistant with experience in providing excellent customer service and handling transactions. Skilled at working in fast-paced environments and committed to supporting team success.
Overview
4
4
years of professional experience
Work History
Retail Assistant
Mitre 10
02.2022 - Current
- Used POS system to process sales, returns, online orders, and gift card activations.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
Social Media Content Creator
Elysian Valentina
02.2023 - 05.2024
- Enhanced brand awareness by creating engaging and shareable social media content.
- Managed content across multiple platforms for widest audience reach.
- Increased audience engagement through the development of tailored content for each platform.
- Scheduled regular postings using social media management tools, ensuring a steady stream of fresh content for followers'' consumption.
Hospitality Worker
Proper Pizza
03.2021 - 02.2022
- Performed general cleaning by sweeping and mopping floors, washing dishes and emptying trash.
- Prepared food and beverages and verified adherence of quality and safe food-handling standards.
- Reduced risks by maintaining clean and organised work environment.
- Collaborated with team members to consistently deliver high-quality service in a fast-paced environment.
Education
Whangaparāoa College
Whangaparāoa, AUKSkills
- Customer service
- Customer assistance
- Patience and empathy
- Time management capabilities
Timeline
Social Media Content Creator
Elysian Valentina
02.2023 - 05.2024
Retail Assistant
Mitre 10
02.2022 - Current
Hospitality Worker
Proper Pizza
03.2021 - 02.2022
Whangaparāoa College
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