Organized Cafe Manager with 5 years of experience working in local cafe settings. Team-driven leader in personnel management and fair labor. Customer-driven and motivated to serve community.
Overview
6
6
years of professional experience
Work History
Cafe Manager
Brickworks works Cafe
Whitford
01.2024 - 03.2024
Developed and implemented customer service policies and procedures for cafe staff. Worked as barista as well.
Supervised day-to-day operations in the cafe to ensure efficiency and quality standards were met.
Construction Worker/Painter/Handyman Helper
Urla Construction
Urla, İzmir/Turkey
03.2018 - 01.2024
Assisted in the preparation of construction sites by clearing debris, leveling ground and erecting scaffolding.
Operated a variety of tools to excavate, move and grade earth for foundations, trenches and roads.
Mixed concrete, mortar and other materials to prepare building material.
Lifted heavy objects into place with cranes or hoists.
Erected steel framework for buildings using welding equipment.
Inspected work areas for safety issues before beginning any task.
Repaired damaged structures with appropriate materials including wood and metal components.
Preparation of surfaces before painting. Plastering rendering and sanding. Setting up drop sheets and masking.
Self- Owner Operated Limousine Business
Self employed
Manly, Sydney
2000 - 2018
Maintained relationships with existing clients by providing superior customer service.
Implemented quality assurance processes to ensure product excellence.
Researched potential partners in order to expand services offered.
Collaborated with other owners on joint ventures and shared resources.
Ensured compliance with local, state, and federal regulations.
Delivering High-quality transportation services for mostly corporate clients. And maintaining excellent conditions of car. Demonstrated professionalism while interacting with client and others
Bank Officer
Westpac
Manly, Sydney
1989 - 1993
Responded to customer inquiries and resolved account issues.
Maintained records of customer transactions.
Assisted customers with opening new bank accounts.
Collaborated with other departments in order to resolve customer disputes.
Shift Manager Part-time Night Work
Pizza Hut
Frenches Forest, Sydney
1990 - 1993
Ensured completion of all opening and closing duties were completed accurately according to established guidelines.
Developed and maintained positive working relationships with staff, customers, and vendors.
Cafe Owner
Self owner of cafe
Manly, Sydney
1994 - 1997
Organized daily operations of cafe, including scheduling staff shifts, ordering supplies, and overseeing food preparation.
Developed business plan to open new cafe and secure funding from investors.
Monitored customer service standards and provided feedback to staff members on performance.
Taxi Driver
Manly CABS
Manly, Sydney
1998 - 2001
Provided door-to-door service for passengers in a safe and courteous manner.