Mya Henderson
Auckland,New Zealand
Summary
Dynamic and results-driven professional with extensive experience at Hallensteins DC, excelling in stock management and customer service. Demonstrated expertise in consistently meeting KPIs while enhancing team performance through effective communication and collaboration. Proficient in point-of-sale operations and adept at up-selling, ensuring exceptional customer satisfaction and fostering loyalty. Committed to driving operational excellence and contributing to a positive team environment.
Overview
6
6
years of professional experience
Work History
Warehouse Assistant
Hallensteins DC
East Tamaki, Auckland, New Zealand
07.2024 - 07.2025
- Picked, packed, and labelled clothing orders for stores and online customers.
Prepared and sorted boxes onto conveyor belts for dispatch.
Checked and packaged online orders with labels for courier delivery.
Replenished stock, organised pickfaces, and completed stock put-away.
Scanned totes, printed labels, and allocated parcels for courier pick-up.
Met daily targets while maintaining accuracy, safety, and teamwork.
Sales Assistant
The Just Group-Smiggles
Botany, New Zealand
11.2021 - 03.2022
- Ensure current stock is on display and is not out of date
- Handled and managed product returns.
- Merchandise restocking
- Order processing.
Customer Service
New World
New Zealand
08.2019 - 09.2021
- Provided product pricing, and feature information to customers
- Established and sustained connections with teammates and executives to enhance team performance.
- Assisted customers with their needs ahead of routine store tasks.
Education
Certificate x2 - Programming & Cyber Security
Techtorium NZ Institute of Information Technology Ltd
12.2022
NCEA Level 1-3 - Level 3 completed with 99 credits total Art merit endorsed
James Cook High School
01.2022
Skills
- NCEA Certification Levels 1-3
- Programming and Cyber Security
- Valid Restricted Driver License
- Stocking and replenishing experience
- Product and service sales
- Customer service experience
- Warehousing Experience
Timeline
Warehouse Assistant
Hallensteins DC
07.2024 - 07.2025
Sales Assistant
The Just Group-Smiggles
11.2021 - 03.2022
Customer Service
New World
08.2019 - 09.2021
Certificate x2 - Programming & Cyber Security
Techtorium NZ Institute of Information Technology Ltd
NCEA Level 1-3 - Level 3 completed with 99 credits total Art merit endorsed
James Cook High School