Mya Petursson
Albany,Auckland
Summary
With excellent communication skills and a strong desire to learn and grow in a retail environment, I bring the ability to quickly adapt to new processes and technologies, ensuring smooth and efficient transactions. Ready to utilize and further develop customer service skills and attention to detail in providing exceptional retail assistance.
Overview
4
4
years of professional experience
Work History
Checkout Operator
Mitre 10 MEGA Silverdale
12.2023 - 02.2025
- Maintained a clean and organized checkout area, ensuring a positive shopping experience for patrons.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Provided exceptional service to customers, promptly addressing concerns and answering inquiries.
- Actively listened to customer needs, recommending appropriate products or services when necessary.
- Collaborated with team members to manage long lines during peak hours, streamlining the checkout process for all customers.
- Enhanced customer satisfaction by efficiently scanning items and accurately processing payments.
- Utilized strong communication skills to explain promotions or special offers clearly to customers during their visit.
Retail Assistant
Chemist Warehouse
07.2022 - 02.2023
- Worked as retail assistant
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Maintained tidy and organized store environment to comply with cleanliness standards.
- Actively engaged customers to provide general assistance and information on store merchandise.
- Contributed to a welcoming atmosphere through courteous interactions with both customers and fellow staff members.
Physio Assistant
Phil Petursson Physiotherapy Ltd
01.2021 - 12.2022
- Worked as assistant
- Customer service experience
- Greeted guests in with friendliness and professionalism.
- Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Assisted manager in all aspects of business operations.
- Strengthened client relationships through consistent follow-up communication and efficient problem resolution.
- Demonstrated adaptability by quickly mastering new software applications for various tasks.
Education
Bachelor of Performing And Screen Arts - Screen Arts
UNITEC
Auckland, NZ12-2026
High School - NCEA
Albany Senior High School
Albany, Auckland12-2022
Skills
- Good people skills
- Very polite
- Confident
- Hardworking
- Working under pressure
- Operating cash registers
- Dealing with customer complaints
- Team work
- Maintaining cleanliness
- Following company policies
- Bagging items properly
- Honest and dependable
- Problem-solving
Languages
English
Awards
Merit Endorsement, Level Two NCEA
Personal Information
- Age: 19
- Date of Birth: 03/22/05
Interests
- Enjoy hobbies that combine physical activity with outdoor exploration
- Running
- Acting and Theatre
- I have a passion for photography and editing photos
- Animal Care
- Watching Movies and TV Shows
- Creating short films using software like Da Vinci or After Effects
- Gym Workouts
- Passionate about balancing physical health with mental and emotional wellness
- Swimming
- Fashion and Style
Timeline
Checkout Operator
Mitre 10 MEGA Silverdale
12.2023 - 02.2025
Retail Assistant
Chemist Warehouse
07.2022 - 02.2023
Physio Assistant
Phil Petursson Physiotherapy Ltd
01.2021 - 12.2022
Bachelor of Performing And Screen Arts - Screen Arts
UNITEC
High School - NCEA
Albany Senior High School
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