Summary
Overview
Work History
Education
Skills
Accomplishments
Interests
Timeline
Generic

Nadia Da Costa Silva

Christchurch,CAN

Summary


I have developed excellent customer service skills and a keen attention to detail through working in a fast-paced environment. My experience has taught me how to communicate effectively with diverse groups of people, actively listen to their needs, and resolve any issues promptly and professionally. I have also demonstrated the ability to handle challenging situations with composure and efficiency, always prioritizing customer satisfaction and creating positive experiences.

Overview

4
4
years of professional experience

Work History

Checkout Operator

Fresh Choice Supermarket
03.2024 - Current
  • Kept the checkout area clean and tidy to create a welcoming shopping experience for customers.
  • Took on extra shifts and adjusted my schedule to support the team when needed.
  • Assisted customers with their purchases, helped them find what they were looking for, and explained the benefits of reward programs.
  • Delivered friendly and attentive service, quickly resolving any issues or answering questions.
  • Paid close attention to customer needs and offered helpful suggestions for products or services.

Food Service Worker

Pepes Mexican Food
09.2020 - 04.2021
  • Effectively handled multiple tasks at once while maintaining high standards of quality and precision.
  • Kept work areas organized and tidy to support a safe and productive environment.
  • Assisted teammates during busy times to ensure everything ran smoothly and customers were served quickly.
  • Proactively prepared and replenished supplies to stay ready for busier moments.
  • Welcomed customers warmly, addressed their needs, and provided helpful information.


Education

Bachelors of International Business - International Business

University of Canterbury
Christchurch, New Zealand, NZ
11-2027

Skills

  • Team contribution
  • Customer service
  • Working under pressure, especially during public holidays
  • Team work
  • Managing multiple tasks during busy periods
  • Flexibility to adapt to changing roles or shift requirements
  • Organised
  • Punctual

Accomplishments

    I successfully completed NCEA Levels 1, 2, and 3 with Merit throughout my senior years at Christchurch Girls' High School. This achievement highlights my dedication to academic success and reflects the consistent effort I put into my studies. Maintaining Merit across all three levels demonstrates a strong work ethic, time management skills, and the ability to meet challenging standards. It also shows that I value learning and have the perseverance to achieve my goals. Balancing schoolwork with other commitments has helped me develop the skills needed to excel in both academics and other aspects of life.

Interests

  • Cooking
  • Learning new cooking techniques and expanding my culinary skills
  • I enjoy cooking for friends and family gatherings
  • Studied culinary at school for 3 years
  • Participating in cultural exchange programs and homestays
  • I have been to over 20 countries in my Life, therefore I have a lot of travel experience and different cultural viewpoints

Timeline

Checkout Operator

Fresh Choice Supermarket
03.2024 - Current

Food Service Worker

Pepes Mexican Food
09.2020 - 04.2021

Bachelors of International Business - International Business

University of Canterbury
Nadia Da Costa Silva