Nancy Claramma George
Ranui,New Zealand
Summary
Results-driven management professional with proven ability to lead teams to success. Strong focus on team collaboration, operational efficiency, and achieving measurable outcomes. Adept at strategic planning, process improvement, and fostering culture of accountability and excellence. Known for adaptability and consistently meeting changing organizational needs.
Overview
39
39
years of professional experience
Work History
New Zealand Manager
Mitsui Sumitomo Insurance Co. Ltd.
01.2011 - 10.2023
- Responsible for the following:
- 1) New Zealand clients
- 2) Broker & Client Relationship
- 3) Underwriting of Commercial Insurance
- 4) Underwriting of Personal Lines Insurance
- 5) Claims Services
- 6) Risk & Compliance
- 7) First point of contact with our Regulator (RBNZ & FMA)
- 8) Financials
- 9) Audits – External & Internal
- Reason for leaving: Was made redundant.
Manager – Operations & System
VERO NEW ZEALAND LIMITED
10.1993 - 01.2011
- Company Overview: (Seconded to work solely for Mitsui Sumitomo Insurance Co. (New Zealand) Ltd.)
- Responsible for the following:
- 1. Corporate & Commercial Underwriting & Personal Lines
- Within Delegated Authority level set for each line of business. To seek prior approval if exceeds authority level.
- Underwrite all lines as per company’s prescribed guidelines.
- Provide quotation, negotiate, and finalise renewal terms and conditions for all lines of business with brokers/clients.
- Ensure risks management are compliance are strictly adhered to.
- 2. Broker/Client Relationship
- Ensure prompt attention and excellent customer service is afforded to Mitsui Sumitomo's direct clients and broker accounts.
- 3. Credit Control
- Ensure Mitsui Sumitomo's credit terms are adhered to and that credit terms do not exceed 90 days.
- 4. Office Operation and Management
- In conjunction with the NZ Regional Manager, ensure the office runs smoothly.
- 5. Financials
- Contribute to the recommendation and monitoring of financial plans affecting the company operation in New Zealand.
- 6. IT Systems
- Ensure a good working knowledge of Mitsui Sumitomo’s computer systems and process particularly its applications for underwriting claims and accounting.
Data Entry Clerk
INSURANCE EXCHANGE OF NEW ZEALAND
02.1993 - 10.1993
- Responsibilities:
- Input of all Domestic Data (Renewals & New Business) – House, Commercial Vehicle, Boat
- Typing of correspondence on Microsoft Word for Windows
- Calculation of premiums and input of figures on Excel computer system
- Relief reception and PABX as and when required
- Computer Package: Multipac Software
- Reason for leaving: Whilst happy with my position, I was seeking for a more challenging role.
Personal Assistant/Secretary
MALAYSIAN ASSURANCE ALLIANCE
11.1985 - 08.1992
- Responsibilities:
- Assisted General Manager to administer and co-ordinate with all departments (mainly marketing, claims & reinsurance)
- Underwrite, process and approve all types of Insurance Bonds (within authority limits)
- Typing of confidential reports and letters
- Compiling and producing statistical as required by the financial institutions
- Arranging meeting, appointments, travel and training junior staff
- Sorting and directing incoming mail
- Filing
- Reported directly to the General Manager – Head Office (Kuala Lumpur Malaysia)
- Reason for Leaving: Migrated to New Zealand
Receptionist/Clerk/Typist
TRADECORP (Malaysia) Sdn. Bhd.
04.1985 - 10.1985
- Responsibilities:
- Telephone & Switch board
- Meet and greet clients
- Typing reports, letters, proposals and contracts
- Filing and other related duties
- Word Perfect and Lotus 1-2-3
- Reason for leaving: Career advancement.
Education
Fellow CPI of ANZIF
Australian and New Zealand Institute of Insurance & Finance
01.2014
Secondary - undefined
Senior Associate CIP
Australian and New Zealand Institute of Insurance & Finance
01.2000
Skills
- Computer Literacy
- Analytical
- Presentation/Negotiation
- Training & Coaching
- Supervisory/Management
- Underwriting
- Accounting
- Communication
Timeline
New Zealand Manager
Mitsui Sumitomo Insurance Co. Ltd.
01.2011 - 10.2023
Manager – Operations & System
VERO NEW ZEALAND LIMITED
10.1993 - 01.2011
Data Entry Clerk
INSURANCE EXCHANGE OF NEW ZEALAND
02.1993 - 10.1993
Personal Assistant/Secretary
MALAYSIAN ASSURANCE ALLIANCE
11.1985 - 08.1992
Receptionist/Clerk/Typist
TRADECORP (Malaysia) Sdn. Bhd.
04.1985 - 10.1985
Secondary - undefined
Senior Associate CIP
Australian and New Zealand Institute of Insurance & Finance
Fellow CPI of ANZIF
Australian and New Zealand Institute of Insurance & Finance
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