Summary
Overview
Work History
Education
Skills
Pest Management Certificate
Languages
Timeline
Generic

Nathan Moore

Christchurch,CAN

Summary

Highly driven individual and adept in franchise relations and exhibiting strong communication skills. Successfully managed a franchise, enhancing customer satisfaction and garden aesthetics, while maintaining profitability. Excelled in self-motivation, overseeing safe and efficient deliveries.

Overview

38
38
years of professional experience

Work History

Courier Runner

I Deliver
07.2023 - 02.2025
  • Navigated challenging weather conditions safely, ensuring timely delivery of crucial items without accidents or delays.
  • Assisted in training new courier runners, sharing best practices for efficient package handling and route navigation.
  • Promoted company values through exceptional customer service skills while interacting with clients at pickup and drop-off points.
  • Prioritized delivery tasks according to urgency levels, ensuring that time-sensitive materials reached their destinations promptly.
  • Continually upheld a clean driving record by adhering to traffic laws and safe driving practices.
  • Maintained excellent communication with dispatchers, ensuring smooth coordination of pickups and dropoffs.

Franchise Owner

Green Arces Franchise
01.2010 - 05.2023
  • Managed labor, inventory and overhead costs effectively to maintain business profitability.
  • Calculated and submitted on-time and accurate royalty payments to corporate office to maintain franchise in good standing.
  • Successfully resolved customer issues with diplomacy and professionalism, ensuring repeat business from satisfied clientele.
  • Maintained a clean, safe environment for customers through regular inspections and adherence to health code regulations.
  • Accomplished multiple tasks within established timeframes.
  • Performed fall and spring cleanup to clear brush and debris from landscaped areas.
  • Identified and removed invasive plants and noxious weeds for garden aesthetics and ecosystem health.
  • Planted and cultivated by preparing soil and watering and fertilizing plants for thriving and healthy results.
  • Used shears, pruners, and chainsaws to prune and trim hedges and shrubs.
  • Maintained healthy gardens by timely pruning, fertilizing, mulching, and pest control measures.
  • Maintained cleanliness and safety of job sites by properly disposing of waste and returning tools and equipment to proper storage locations.
  • Used trimmers and chainsaws for grounds maintenance, brush clearing, and tree removal and thinning.
  • Enhanced garden aesthetics by implementing creative landscape designs and plant arrangements.
  • Maintained gardening tools and equipment by sharpening and cleaning tools to keep in good working condition.
  • Communicated with customers by answering questions and addressing concerns to provide clients with regular updates on garden status.
  • Continued learning about plants, gardening techniques and best practices to provide customers with accurate and constructive information.
  • Collaborated with clients to develop personalized garden plans, delivering satisfaction through tailored outdoor spaces.
  • Coordinated with fellow team members to complete large-scale landscaping projects within tight deadlines.
  • Collaborated with clients to understand their vision and preferences, resulting in highly customized garden spaces.
  • Advised clients on seasonal plant selection, ensuring year-round garden interest and variety.

Manager

Corporate Direct Wines
01.2008 - 02.2010

Managed small internet based wine distribution company

Owner/ Operator

Kiwi Connections
01.1987 - 12.2006
  • Established and Managed 24 hour shopping service for Japanese Tourists in order for them to be able to access shops at any time of day or night.
  • Established and Managed optional Tour business for small Japanese groups around the South Island.


Owner/Operator

Mountain Mule
01.1990 - 07.2006
  • Established the first transport business to offer door to door transport to Canterbury ski field, Mount Hutt.
  • Managed small staff of 3 to 4 drivers and day-to-day business operations.
  • Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
  • Provide rental clothings and mountain day passes to enhance customer satisfaction and to increase time skiing.
  • Managed international and local clientele

Education

Certificate in Advanced Japanese For Tourism

Ara Institute of Canterbury
Christchurch, New Zealand, NZ
01-1986

Certificate in Japanese Language

Ara Institute of Canterbury
Christchurch, New Zealand, NZ
01-1985

Skills

  • Self-motivation and discipline
  • Strong communication skills
  • Franchise relations
  • Franchise relations
  • Safe driving practices
  • Customer service
  • Time management

Pest Management Certificate

Ask Nathan for details


Languages

Japanese
Native or Bilingual

Timeline

Courier Runner

I Deliver
07.2023 - 02.2025

Franchise Owner

Green Arces Franchise
01.2010 - 05.2023

Manager

Corporate Direct Wines
01.2008 - 02.2010

Owner/Operator

Mountain Mule
01.1990 - 07.2006

Owner/ Operator

Kiwi Connections
01.1987 - 12.2006

Certificate in Advanced Japanese For Tourism

Ara Institute of Canterbury

Certificate in Japanese Language

Ara Institute of Canterbury
Nathan Moore