Navdeep Kaur
Papakura
Summary
Dynamic sales professional with a proven track record at Big Save Furniture, excelling in customer service and relationship building. Adept at multi-tasking and problem-solving, I effectively drive sales through strategic merchandising and exceptional communication. Recognized for maintaining high customer satisfaction and operational efficiency in fast-paced environments.
Overview
4
4
years of professional experience
Work History
Sales and Service Assistant Merchandising Level – 3
Farmers
Papakura
06.2023 - 09.2024
- Stores selling and service expert
- Greeted frequent visitors and explained new promotions.
- Effectively multitasked within fast-paced environment.
- Organized promotional displays for special events or holidays.
- Stocked merchandise on shelves throughout store in an organized fashion.
- Participated in regular staff meetings regarding operations procedures.
- Provided excellent customer service to ensure repeat business.
Senior Sales Professional
Big Save furniture
Tauranga
06.2021 - 09.2022
- Produced sales documents, finalized deals and filed records.
- Identified customer needs by asking questions and advising on best solutions.
- Assisted in strategic planning and setup of merchandise displays to promote target products and attract customer traffic.
- Operated register, handled cash and processed credit card transactions.
- Provided technical product advice and support to customers throughout the sales process.
Duty Manager and Front house staff
Ormond Road Cafe
Gisborne
10.2020 - 04.2021
- Ensure health and safety and liquor licensing regulations are followed.
- Take customers booking and help serve food and drinks.
- Ensure customers services are maintained at a high level.
- Coordinating and optimising front-end bank-of-house cafe operations.
- Take and mange reservations.
- Handling customer’s complaints and try to give them best service.
- Ability to handle coffee machine and can do multi-tasks side by side at the busy hours.
Education
Graduate Diploma in Teaching - Student
NZTC
Auckland04-2025
Diploma in Business Level-7 -
International college of Auckland
Auckland01.2018
Skills
- Excellent communication
- Computer skills
- Teamwork
- Customer service
- Relationship building
- Prioritization
- Problem-solving abilities
- Adaptability and flexibility
- Multi-tasking
- Team player
- Working under pressure
- Reliability
- Punctuality
- Fast learner
References
References available on request.
Career Focus
Seeking an opportunity where I can use the knowledge gained with the key practical skills developed through work experience. Eager to learn and improve my capabilities so I can contribute positively to the success of the company and its clients.
Affiliations
- National Player of Table Tennis | India
Timeline
Sales and Service Assistant Merchandising Level – 3
Farmers
06.2023 - 09.2024
Senior Sales Professional
Big Save furniture
06.2021 - 09.2022
Duty Manager and Front house staff
Ormond Road Cafe
10.2020 - 04.2021
Graduate Diploma in Teaching - Student
NZTC
Diploma in Business Level-7 -
International college of Auckland
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