Navpreet Kaur
Bistrobox Domestic Airport
Auckland,AUK
10
years of professional experience
Friendly team player dedicated to making delicious specialty coffee and tea beverages and contributing to safe, welcoming cafe environment. Fast learner and adapter to new circumstances and challenges paired with in-depth knowledge of coffee-making equipment operations. Works well under pressure and in fast-paced settings.
Work History
Coffee Kiosk Barista
7 Months- Prepared high-quality espresso beverages following standardized recipes.
- Collaborated with team members to create a welcoming atmosphere for customers at the kiosk.
- Conducted quality control checks on coffee beans and other ingredients to maintain product standards.
- Cleaned counters, machines, utensils, and seating areas daily.
- Managed cash transactions efficiently, ensuring accuracy and timely service for customers.
- Controlled line and crowd with quick, efficient service.
Service Advisor
1 Year 5 Months- Managed daily workshop bookings and customer communications to enhance service throughput and customer experience.
- Coordinated diagnostics and repair estimates to expedite turnaround times and elevate customer satisfaction.
- Resolved customer complaints through clear escalation and follow-up processes, yielding measurable improvements in retention.
- Resolved customer complaints through effective escalation and follow-up processes, resulting in improved customer retention.
Restaurant manager
3 Years 4 Months- Managed daily restaurant operations, optimized staff schedules to enhance shift coverage and elevate service quality.
- Managed daily restaurant operations, optimizing staff schedules to improve shift coverage and service quality.
- Implemented customer service training that increased guest satisfaction scores and boosted repeat visit frequency.
- Negotiated supplier terms and secured consistent ingredient delivery, ensuring kitchen uptime and enhancing menu availability.
Cafe manager & Barista
1 Year 8 Months- Managed daily cafe operations and staff scheduling, enhancing service consistency and minimizing shift gaps.
- Trained baristas on espresso techniques and customer service, increasing order accuracy and speed.
Barista
5 Months- Prepared specialty coffees and beverages for peak shifts, ensuring high quality and efficient service.
- Trained new baristas on standard drink recipes and equipment use to reduce service errors.
Education
- Business level 7
Skills
Full Class 1 Car License
Coffee equipment maintenance
Workplace safety
Experienced in customer service
Full Class 1 Car Licence
Interests
Highly Enthusiastic & Motivated
Target Oriented
Down To Earth Attitude
Exceptional Customer Service Skills
Personal Information
Driving License: Full Class 1 Car Licence
Timeline
Coffee Kiosk Barista
Bistrobox Domestic Airport
02.2026 - CurrentRead More
Service Advisor
Ignition motor limited
08.2022 - 01.2024Read More
Restaurant manager
Spice guru Restaurant
03.2019 - 07.2022Read More
Cafe manager & Barista
Classic Cakes
06.2017 - 02.2019Read More
Barista
New world
01.2017 - 06.2017Read More
Edenz collage
from Business level 7
Read More