Neeve Kushnirenko
Whakatane,BOP
Summary
I am a team player with a strong work ethic, good organizational skills, and an efficient, positive approach to handling challenging tasks. Focused on producing high quality and professional results, I am motivated to learn, grow and excel. I am enthusiastic and eager to contribute to team success through hard work and attention to detail.
Overview
6
6
years of professional experience
Work History
Dental Assistant
Lumino Whakatane
05.2022 - 01.2024
- Exceeded performance expectations by consistently meeting productivity goals within a fast-paced dental practice environment.
- Actively contributed to a positive work environment through teamwork and open communication.
- Handled sensitive situations professionally to ensure a satisfactory resolution.
- Ensured patient safety by adhering to strict infection control and safety protocols.
- Provided excellent customer service to create positive experiences and build patient trust.
- Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
- Managed inventory of dental supplies, reducing waste and optimizing resource allocation.
- Built patient rapport through effective communication and a friendly demeanour.
- Entered patient data into computer system, adhering to crucial privacy laws.
- Scheduled and confirmed patient appointments.
- Addressed patient inquiries promptly in person, via phone, or email.
- Reduced wait times by greeting patients upon arrival and assisting with the check-in process.
- Monitored patient comfort and safety during dental procedures.
Store Team Member
Cotton On
02.2021 - 05.2022
- Open and close store independently.
- Second in command for 7 months which involves being in sole charge of store and staff when required.
- Excellent people skills during interactions with employees and customers.
- Entrusted with the store's banking.
- Manage and delegate day to day tasks with staff.
- Approach problems and challenges with a positive attitude and fresh outlook.
- Maintain customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Always communicate pleasantly and professionally when answering phones, greeting, and serving customers.
- Competent use of computer and POS systems to process transactions, perform product look-ups, and verify inventory availability.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
After School Office Administrator and Cleaner
The Top Shop Whakatane
11.2018 - 12.2020
- Greeted incoming customers professionally and provided friendly knowledgeable assistance.
- Organized, stored and retrieved files to enhance daily operations.
- Answered important client phone calls and took messages for my manager.
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
- Operated office equipment including photocopiers, scanners and fax machines to carry out daily office duties.
- Cleaned, vacuumed and dusted all areas of show room and factory to maintain organized professional appearance for employees and clients.
School Holiday Commercial Cleaner
Jae Whakatane
01.2018 - 02.2020
- Worked alongside other cleaners to complete sizable jobs in schools, homes, and corporate office buildings.
- Moved furniture to prepare homes, offices and schools for cleaning.
- Delivered quality customer service to address urgent needs and cleaning requests.
- Adhered to company policies for appearance and site safe work practices.
Education
High School Diploma -
Whakatane High School
Whakatane, Bay Of Plenty 11-2024
Skills
- Excellent motivation and time
management skills with ability to
organize and prioritize activities to
achieve goals - Ability to take responsibility and
show initiative, working as part of a
team or independently - Excellent written and verbal
communication skills
- Focused on relationship building and
exceeding customer expectations - Excellent attention to detail, with the
ability to be adaptable and be flexible - Friendly, helpful, honest and ethical
References
Available on request
Timeline
Dental Assistant
Lumino Whakatane
05.2022 - 01.2024
Store Team Member
Cotton On
02.2021 - 05.2022
After School Office Administrator and Cleaner
The Top Shop Whakatane
11.2018 - 12.2020
School Holiday Commercial Cleaner
Jae Whakatane
01.2018 - 02.2020
High School Diploma -
Whakatane High School
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