Summary
Overview
Work History
Education
Skills
Accomplishments
Interests
Timeline
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Nevis Van Schadewijk-Umata

Rotorua,BOP

Summary

Proudly Rotorua born and raised, friendly and dependable with passion for providing excellent customer service and maintaining well-organized environment. Possesses strong communication and teamwork skills including great people skills, combined with a good understanding of the tourism industry. Love for the outdoors and physical activities, paired with an interest to learn, grow and dive into new experiences.

Overview

3
3
years of professional experience

Work History

Grocery Assistant

Pak N Save
04.2023 - Current
  • Addressed customer concerns professionally, working towards satisfactory resolutions that fostered loyalty among shoppers.
  • Assisted team members with special projects or additional tasks as required, fostering a cooperative work environment.
  • Retrieved items for customers and verified prices.
  • Collaborated with team members to complete tasks efficiently and maintain optimal store conditions.
  • Pleasantly greeted customers and provided prompt and courteous service.
  • Checked aisles for spills to complete quick clean-up.

Crew Member

Zorb
03.2022 - 03.2023
  • Provided excellent customer service by greeting riders and meeting quality expectations.
  • Provided exceptional customer service, addressing concerns or issues promptly and professionally.
  • Promoted a positive work environment through effective communication and teamwork among staff members.
  • Addressed guest needs, questions, or concerns to create optimum experience during all rides.
  • Assisted in reducing wait times by efficiently managing customer queues during peak hours.
  • Strengthened workplace safety by promptly identifying potential hazards and taking corrective action.

Education

NCEA Level 2 -

John Paul College
Rotorua, NZ
10-2022

NCEA Level 1 -

John Paul College
Rotorua, NZ
12-2021

Skills

  • Great initiative
  • Cleanliness and hygiene
  • Fast learner
  • Team contribution
  • Safety standards
  • Great problem solving skills
  • Highly dependable
  • Excellent people skills

Accomplishments

    2017 Rotorua speech and drama programme, 10 and under 12 yrs Restricted O.S Poem - Second place

    2017 Rotorua Cook Islands Incorporated Society, 10 week Cook Island language & cultural introductory course - Achievement award

    2017 Grade one speech and drama - Honours.

    2018 Urban Ignition dance syllabus level 7 - Commended

    2019 Urban ignition dance syllabus level 8 - Honours

    2019 Rotorua Hip Hop 13 yrs - First Place

    2020 RBM dance syllabus level 7 - Excellence

    2020 Amjazz dance studio, Studio performance award

    2021 RBM dance syllabus level 8 - High excellence

Interests

  • Dance
  • Gym / Boxing / Fitness
  • Outdoor Recreation
  • Travelling
  • Music, vocals, production and song writing
  • Geology
  • History
  • Astronomy
  • Acting and Theater

Timeline

Grocery Assistant

Pak N Save
04.2023 - Current

Crew Member

Zorb
03.2022 - 03.2023

NCEA Level 2 -

John Paul College

NCEA Level 1 -

John Paul College
Nevis Van Schadewijk-Umata