Leader with a proven track record in business development and operations management, notably at International Private Investigations LTD (Later renamed IPI Group LTD). Excelled in strategic client onboarding and debtor behavior analysis, system and process design for corporate and SME businesses. Very strong in network development and referral client acquisition.
Overview
19
19
years of professional experience
Work History
Managing Director
International Private Investigations LTD /IPI Group
Tauranga, Nationwide
12.2015 - Current
Founded the company and completed Ministry of Justice compliance.
Analysed main potential clients in the repossession and investigation space and onboarded them as clients, 80% client retention over past 8 years. NZ Reposession serviced was sold in late 2024.
Advised clients on business and legal strategy.
Located many otherwise "unfindable" debtors.
Advised on 121 Disputes Tribunal hearings with a 97% client win rate.
Establish relationships with top tier advisory companies and international market leaders.
Completed a share manipulation case for a major American oil company resulting in a share correction result of over 23 million USD.
Created policies and procedures for improved ledger management and significant reduction in aged debts for finance clients.
Developed and implemented operational strategies to maximise efficiency, reduce costs, and improve customer satisfaction.
Buisiness Columnist
Bay of Plenty Business News ( client)
Tauranga, Tauranga
01.2018 - 03.2024
Drafted opinion pieces based on personal experience or observations.
Conducted interviews with experts in order to gain insight into topics of interest.
Submitted columns on a timely basis according to publication deadlines.
Researched current events and trends to develop relevant column topics.
My articles were constantly the most viewed in the publication and pieces have been reproduced in several national magazines.
Nick Kerr, Author at Bay of Plenty Business News (bopbusinessnews.co.nz) for a sample of my work.
Area Manager Bay of Plenty and Waikato
EC Credit Control (NZ) LTD
Tauranga , Tauranga
03.2007 - 12.2020
Advise on credit management procedures.
Review aged trial balances and identify weaknesses in systems that lead to loss.
Grew client base from 900-9000 active clients.
Develop and implement debtor monitoring systems.
Privacy Act compliance consulting.
Train and upskill clients to best practice credit management methods.
Guest speaker at national and international industry events.
Senior Account Manager
Sharp Corporation
Wellington , Wellington
10.2005 - 01.2007
Developed and executed strategic marketing plans to increase product sales.
Developed strategies for increasing sales volume through existing clients as well as new ones.
Organise and implement charity events and sponsorship opportunities.
Find and onboard major government and NGO accounts held by an established competitor.
Achieved consistent growth and achieved all targets including over 500% against target for nationwide supply deal for M.E oct 2004.
Education
Certificate in International Privacy Management. - Privacy
2 Black Dogs PTO
Wellington
01-2021
Licenced Private Investigator -
Minstry of Justice
Wellington
12-2015
NZ Diploma in Business ( Marketing) - Business
Weltec
Wellington, NZ
10-2005
Skills
Contract Negotiation
Staff Development
Business Administration
Operations Management
Account Management
Customer Relationship Building
Sales strategy development
Territory Management
Sales Presentations
Reference selling
Sales management
Business Development
Strategic client onboarding
Opportunity identification
Target achievement
Accomplishments
Sharp NZ awards: Rising Star Sales award 2004 , 10 x over 100% of target awards, 1x 586% of target month for cold call national deal.
EC Credit Control Awards: 3x Australasian Area Manager of the year, 4 Times NZ Area Manager of the year, 12x largest sales week, largest single sale. 1x Million dollar sales achieved. Average 86% conversion rate.
Timeline
Buisiness Columnist
Bay of Plenty Business News ( client)
01.2018 - 03.2024
Managing Director
International Private Investigations LTD /IPI Group
12.2015 - Current
Area Manager Bay of Plenty and Waikato
EC Credit Control (NZ) LTD
03.2007 - 12.2020
Senior Account Manager
Sharp Corporation
10.2005 - 01.2007
Certificate in International Privacy Management. - Privacy
2 Black Dogs PTO
Licenced Private Investigator -
Minstry of Justice
NZ Diploma in Business ( Marketing) - Business
Weltec
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