Niela Pine

• Greeted customers and provided them with menus.
• Provided customer service to ensure satisfaction throughout their dining experience.
• Answered questions regarding menu items, special offers and other restaurant information.
• Took orders accurately and communicated them to the kitchen staff promptly.
• Served food and drinks to customers in a timely manner.
• Checked on customers regularly to ensure satisfaction with meals and services.
• Performed cashiering duties such as taking payments from customers using POS systems or manual methods.
• Cleaned tables, chairs, dishes, cutlery and glassware after each meal period ended.
• Restocked supplies of condiments, beverages and other items as needed.
• Maintained knowledge of daily specials and promotions offered by the restaurant.
• Ensured compliance with health codes related to food preparation, storage, handling and sanitation standards.
• Assisted in training new hospitality workers on proper procedures for providing quality customer service.
• Supported team operations by keeping supplies well-stocked and stations ready for guest service.

References are available upon request.