Nishadi Devasara

• Assisting customers around the shop.
• Working at the front counter and using the POS system.
• Working around the shop, assisting daily operations.

Finance Department

• Managed payments for both departments and branches
• Maintained the bank's fixed asset register, recording all transactions related to purchases, disposals, and transfers
• Monitored the liquid asset position of branches, reporting any discrepancies, such as overages or shortages, to management
• Assisted in completion of month end journal entries
• Performed reconciliations of bank accounts and supplier accounts

Internal Audit Department

• Conducted risk-based audits of departments and branches, prepared comprehensive reports on findings, and presented them to management
• Executed audit fieldwork, including preliminary evaluations, financial statements analysis, flowcharts, and control matrices for department audits
• Applied relevant professional standards of the audit methodology and adhered to regulatory requirements throughout the audit process
• Engaged in discussions with branch managers, business unit heads, and members of Corporate Management to address identified audit issues
• Performed daily monitoring functions in the Anti-Fraud Unit

Branch operations

• Attending to customers' banking needs and addressing inquiries related to banking products
• Opening various types of accounts using the core banking system
• Conducting KYC analysis, assigning risk grading and updating the risk in core banking system for new customers
• Entering customer details into the bank’s database
• Managing daily administrative tasks and assisting the Branch Manager (e.g., handling courier services, responding to emails, maintaining confidential customer documents)
• Handling cash transactions, including withdrawals, deposits, and foreign currency exchanges
• Managing and balancing security stationery stock items
• Promoting fixed deposits and loan facilities to achieve branch targets

• Responsible for processing payments, preparing branch accounts, making journal entries, and reconciling bank statements

• Led an internship project to map all the processes within the Department, culminating in a presentation to management at the end of the program