Motivated Service Member known for successfully handling customer issues with positivity. Promoting Ecological Biology and Communication skills. Committed to excellent customer service, reliability and effective Tourism work.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Casual Visitor Service Team Member
National Aquarium of New Zealand
, Napier
01.2023 - Current
Processed transactions accurately and efficiently using a point-of-sale system.
Greeted customers and provided excellent customer service.
Resolved customer complaints in a professional manner.
Managed returns, refunds, exchanges, and other customer inquiries.
Maintained knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.
Delivered high level of service to customers in effort to build upon relationships for future.
Engaged in conversation with customers to understand needs, resolve issues and answer product questions.
Often gave responses to customers based on our exhibits, presenting the fact that each animal receives amazing care.