Proven team player with a strong work ethic, demonstrated at the National Aquarium of New Zealand by enhancing customer satisfaction and supporting team members in high-volume periods. Skilled in customer service and problem-solving, adept at managing multiple priorities and maintaining professionalism under pressure. Achieved significant improvements in service efficiency and team collaboration.
Overview
2
2
years of professional experience
Work History
Visitor Service Team Member
National Aquarium of New Zealand
01.2023 - Current
Demonstrated flexibility in scheduling by working various shifts as needed, including weekends and holidays, exhibiting reliability as a team member.
Maintained a clean and organized workspace, contributing to a positive work atmosphere for both employees and customers.
Displayed a strong work ethic by consistently arriving on time, prepared for shifts, and exhibiting a positive attitude towards team members and customers alike.
Conducted routine maintenance tasks such as cleaning equipment or restocking supplies, ensuring smooth daily operations.
Assisted in training new team members, ensuring adherence to company standards and policies.
Improved customer satisfaction by providing timely and efficient service in a fast-paced environment.
Handled customer inquiries with professionalism, addressing concerns promptly to ensure their satisfaction.
Supported fellow team members during high-volume periods by effectively multitasking between various roles when needed.
Produce Department Team Member
New World Greenmeadows
04.2022 - 11.2022
Kept work areas clean, organized, and safe to promote efficiency and team safety.
Learned all required tasks quickly to maximize performance.
Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
Education
High School Diploma -
Taradale High School
Napier, NZ
01.2025
Skills
Strong Work Ethic
Patience and composure
Service recovery
Customer Service
Multiple Priorities Management
Teamwork and Collaboration
Decision-making capabilities
Relationship Building
Flexible Schedule
Product Knowledge
Customer Relations
Service standard compliance
Problem-Solving
Time Management
Timeline
Visitor Service Team Member
National Aquarium of New Zealand
01.2023 - Current
Produce Department Team Member
New World Greenmeadows
04.2022 - 11.2022
High School Diploma -
Taradale High School
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