Noel Masanga

To join any ICT Support, Cable or Wireless Telecommunications Services company to develop skills further as a security and support specialist.

A highly accomplished, techy-savvy, dedicated, and disciplined ICT and Network Systems technician seeking to join a dynamic, progressive, and innovative ICT Telecommunications Support organization. With attention to detail, a can-do attitude, resourceful trouble-shooter with hands-on approach to problems in ICT and Network connectivity currently based in Christchurch on AWEV, have gained a lot in the past 15+ years working as an ICT and network support tech. Have strong understanding of network infrastructure and network hardware able to implement, administer, troubleshoot network devices including WAPs, firewalls, routers, switches, controllers and protocols IPv4/IPv6, TCP/IP, DNS, RIP, OSPF, ISIS, BGP and DHCP with deep knowledge of application transport and network infrastructure. Results-oriented individual who builds rapport with clients, project manage WISP towers, maintain site safety and regulatory compliance, quality control, customer service, installation of optic fibre MDU/SDUs, campus wireless environments, and point-to-point wireless transmission towers, radio sites installations and supporting, maintenance of computer networks, hardware, software, and other related systems, performing disaster recovery operations, protecting data, software, and hardware from attacks, and replacing faulty network hardware components. Multi-vendor hardware installation and support including CISCO, Fortinet, Microtik and Ubiquiti among others, monitoring and firewall, cyber securing against threats and mitigation and maintenance. Worked as Systems Support technician got advanced knowledge in all Microsoft, MAC OSX, Linux Systems, Services, Cloud Services, Active Directory, DNS, Office 365, and Virtualization.

• Volunteer Emergency Response Team, Cyclone Idai Relief Team, Zimbabwe, 01/01/19, 12/31/19
• Area Coordinator-Resources, St. Kelvin Low-Density Area Road Admin, Zimbabwe, 01/01/15, Present
• Manage Hygiene at Camp Site, Mutakura Anglers Club, Zimbabwe, 01/01/05, Present

• Advanced Diploma in Telecommunication Systems, Crescent Independent College, Zimbabwe, 01/01/16, 12/31/19
• Cisco Certified Network Associate, ICDIT, Zimbabwe, 01/01/19
• Certified Optic Fibre Technician, Telone Centre for Learning, Zimbabwe, 01/01/19
• New Zealand Level 3 Telecommunications, Connexis Infrastructure Training, New Zealand, 01/01/24

• Fibre Technician Lead Tech, Civtec Limited, New Zealand, 05/01/23, Present
• Telecommunications & Systems Support, Quescom Internet Services, Zimbabwe, 12/01/11, 12/31/23
• Network & Systems Administrator, The Digital Village Internet Hotspots, Zimbabwe, 03/01/07, 07/31/11