Noel Masanga
Christchurch,Rolleston
Summary
With a proven track record at CIVTEC LIMITED, I excel in network administration and leading teams to achieve connectivity goals. Expert in machinery calibration and adept at improving performance by 99%, my work has garnered ICT SME Growing Startups Awards, showcasing my technical prowess and leadership skills.
Overview
18
18
years of professional experience
Work History
FIBRE TECHNICIAN – LEAD-TECH
CIVTEC LIMITED
New Zealand
05.2023 - Current
- Company Overview: CIVTEC LIMITED-ENABLE NETWORKS (NEW ZEALAND)
- Scopes and installs ETP, ITP, ONT, OWB, CDP, and associated network elements (capping, duct, micro-duct, fibre optic cable). Fibre Management of ETP, ONT, CDP, OWB, Cab, and PED.
- Proactive ONT; MDU technical installation. Programming ONT (Optical Network Terminal), residential, and business fiber connections within SDU, ROW, and MDU premises to achieve 100% connectivity.
- Installs FTP, ITP, ONT, routers, and switches for over 200,000 Canterbury customers; determine the most effective methodologies; and undertakes civil installation of fibre ducts and cables (hand trench, concrete cut, slot cut, terra-saw, machine trencher, fence line, boundary joints), following plans and site-specific requirements.
- Competent in using fibre-blowing equipment, including a compressor, air gun, and fibre gun (for 2F, 6F, 12F, and 24F). Understands and selects the correct tubes for connection.
- Undertake physical tasks to prepare, carry out installation, and reinstate the site, including (but not limited to) shoveling/digging, raking, concrete break-out/removal, grass reinstatement, hand excavation, wheelbarrowing, plant removal/trimming/maintenance, soil/shingle spreading, hand digging trenches, potholing by hand, laying and pulling cable, and basic reinstatement of earthworks. At all times, we are adhering to H&S requirements and best practices.
- CIVTEC LIMITED - ENABLE NETWORKS (NEW ZEALAND)
TELECOMMUNICATIONS NETWORK & SYSTEMS SUPPORT TECHNICIAN
QUESCOM INTERNET SERVICES
Zimbabwe
12.2011 - 01.2023
- Company Overview: Zimbabwe
- Daily management of business, staff training, and setting business development standards.
- Achievements:
- Creating and implementing the organization's growth vision and mission to meet set targets and deadlines. Company Overview: Zimbabwe. Managed daily business operations and staff training, and set business development standards.
Achievements: Creating and implementing the organization's growth vision and mission to meet set targets and deadlines; installing and monitoring over 100 Quescom Internet Services Wireless broadband customers; project managing installation, splicing, testing, and troubleshooting using OTDR, programming ONT, configuring routers, and LAN CAT5/6 cabinet patching; FTTx MDU/ROW of underground and overhead optic cables; and being responsible for all Quescom Internet Services Wireless infrastructure, including Internet VSAT, CCTV installations, WISP repeater transmission tower construction, fiber cable, SDU/MDUs, and manhole installations.
- Knowledgeable in fiber and wireless installation, troubleshooting, provisioning, civil designing, trenching, overhead installation, IP and CCTV cabling, backup, and off-grid systems to reduce downtime.
- Currently supporting Chipinge Town Council's wireless network, servers, and firewalls used by 120 staff members.
- Facilitated the installation and commissioning of four Chipinge Town Council Windows 2012 Server hardware and software, resulting in 70% customer satisfaction.
- Constructed five Clearwater Estates offices' wireless network towers, resulting in 100% timely report submission covering a distance of 14 miles on LOS.
- Designed and installed Paviona Internet Services' broadband infrastructure using Ubiquiti and MikroTik equipment, setting up hotspots and billing systems.
- Installed and supervised the installation of 7 km of multi-mode fiber to Mt. Selinda High School designed a 2.4 GHz/5 GHz hotspot Wi-Fi system used by over 750 students.
First point of contact for all Quescom Internet Services, remote Satellite VSAT customers, and businesses connected to distant repeaters who require special attention.
Zimbabwe - Installing and monitoring 100 plus Quescom Internet Services Wireless broadband customers
- Project manage installation, splicing, testing, and troubleshooting using OTDR, programming ONT, configuring routers and LAN CAT5/6 cabinet patching, FTTx MDU/ROW of underground and overhead optic cables
- Responsible for all Quescom Internet Services Wireless infrastructure, Internet VSAT, CCTV installations, WISP repeater transmission towers construction, and fibre cable, SDU/MDUs, manhole installations
- Knowledgeable in fibre and wireless installation, troubleshooting, provisioning, civil designing, trenching, and overhead installing, IP and CCTV cabling, backup, and off-grid systems to reduce downtime
- Currently support Chipinge Town Council wireless network, servers, and firewalls used by 120 staff.
- Facilitated installation and commissioning of 4 Chipinge Town Council Windows 2012 Server hardware and software, resulting in 70% customer satisfaction
- Constructed 5 Clearwater Estates offices' wireless network towers, resulting in 100% timely report submission covering a distance of 14KM on LOS
- Designed and installed Paviona Internet Services Broadband infrastructure using Ubiquiti and Mikrotik equipment and setting up Hotspot and billing systems
- Installed and supervised the installation of 7KM of multi-mode fibre to Mt Selinda High School and designed a 2.4GHz/5GHz Hotspot WIFI system used by over 750+ students
- This is the first point of contact for all Quescom Internet Services remote Satellite VSAT customers and businesses connected on distant repeaters who require special attention.
NETWORK & SYSTEM ADMINISTRATOR
BETTERCON ENTERPRISES-THE DIGITAL VILLAGE HOTSPOTS
Zimbabwe
03.2007 - 07.2011
- Company Overview: Zimbabwe
- Designed, installed, and maintained a WISP network for customers on an Optical fibre backbone
- Employed to manage, and monitor Mikrotik Hotspot clients' database and Radius Server billing system
- Team Leader and Marketing Supervisor for 5 staff members - managed documentation and reporting
- Achievements:
- Designed, Installed, and maintained Bettercon Wireless broadband network transmitters, TP-Link, Microtik, and Ubiquiti CPEs, and wireless routers for 30-plus internet users
- Set measures to improve performance by 99% and reduce downtime to 99% per month using Mikrotik
- Trained the 5 technical staff to understand network performance, and monitoring to improve staff efficiency
- Used Microtik and Ubiquiti monitoring tools to help onsite and remote customers resolve network issues
- Team-led junior technicians for the installation and upgrade of system firmware to fix bugs
- Improved Bettercon wireless coverage by installing 3 Ubiquiti high-gain antennas in populated areas
- Designed a business development plan that saw the company achieve 3 ICT SME GROWING STARTUPS Awards for Chipinge district for 3 years
- Designed a solar backup system to reduce downtime during power failure and powering repeaters.
Education
Some College (No Degree) - Telecommunications Level 3
Connexis Infrastructure Training
Christchurch, New ZealandAdvanced Diploma - Telecommunication Systems
Crescent Independent College
Harare, Zimbabwe12.2019
Certified Optic Fibre Technician - Certified Optic Fibre Technician
Telone Centre For Learning
Harare, Zimbabwe01.2019
Some College (No Degree) - Routing And Switching
ICDIT
Harare, ZimbabweSkills
- Machinery calibration
- Commercial construction experience
- Instrument Calibration
- Data analysis
- Manufacturing processes
- Heavy lifting
- Mechanical Knowledge
- Equipment Repair
- Routine Inspections
- Network administration
- Regulatory compliance
References
References available upon request.
Timeline
FIBRE TECHNICIAN – LEAD-TECH
CIVTEC LIMITED
05.2023 - Current
TELECOMMUNICATIONS NETWORK & SYSTEMS SUPPORT TECHNICIAN
QUESCOM INTERNET SERVICES
12.2011 - 01.2023
NETWORK & SYSTEM ADMINISTRATOR
BETTERCON ENTERPRISES-THE DIGITAL VILLAGE HOTSPOTS
03.2007 - 07.2011
Some College (No Degree) - Telecommunications Level 3
Connexis Infrastructure Training
Advanced Diploma - Telecommunication Systems
Crescent Independent College
Certified Optic Fibre Technician - Certified Optic Fibre Technician
Telone Centre For Learning
Some College (No Degree) - Routing And Switching
ICDIT
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