OLIVIA CHAN
Summary
Seeking opportunities to develop existing skills and learn new ones in pursuit of a professional career as a Data Administrator. Aiming to gain experience by contributing to meaningful projects and collaborating within a team environment. Eager to challenge myself, grow professionally, and make a positive impact in roles aligned with my interests.
Overview
8
8
years of professional experience
Work History
Metering Services Coordinator
Intellihub (Australia/New Zealand)
01.2022 - 04.2025
- Processed service requests, coordinating fieldwork, handling email and phone queries as BAU work for the metering services team.
- Subject Matter Expert (SME) on No Communication job type service requests processing, coordinating fieldwork with contractors, handling emails and phone queries as administrative work for IANC project (pioneer) team. Developed and maintained service requests processing for volume increases.
- Subject Matter Expert (SME) on Remote reconnection/disconnection job type service requests, Monitored and exceeded SLA standards for response time and request processing, handling emails and phone queries for metering services team high-priority work.
- Representative for metering services team bulk request processing. Cleaning data in excel for bulk service request processing and monitoring.
Catering Assistant
Compass Group NZ (Medirest)
01.2017 - 01.2022
Education
Bachelor of Computer And Information Sciences - Computational Intelligence And Analytics
Auckland University of Technology (AUT)
Auckland, NZ01.2021
Bachelor of International Hospitality Management - undefined
Auckland University of Technology (AUT)
01.2016
Skills
- Database management
- Statistical analysis
- Project management
- Computer literacy
- Accurate data entry
- Customer service
- Strong attention to detail
- Communication
START DATE
Available for immediate start
Timeline
Metering Services Coordinator
Intellihub (Australia/New Zealand)
01.2022 - 04.2025
Catering Assistant
Compass Group NZ (Medirest)
01.2017 - 01.2022
Bachelor of International Hospitality Management - undefined
Auckland University of Technology (AUT)
Bachelor of Computer And Information Sciences - Computational Intelligence And Analytics
Auckland University of Technology (AUT)
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