Olivia Roach

FRESHCHOICE GLEN EDEN

Checkout Operator / Supervisor, April 2017 - October 2023.

- Operated the cash register for cash, check, and credit card transactions with excellent accuracy levels. I worked a flexible schedule and extra shifts to meet business needs.
- Restocked and organized merchandise in front lanes.

Checked personal identifications during alcohol and tobacco sales.
- Drove customer loyalty and consistent sales through friendly service and knowledgeable assistance. Checked electronic wire transfers to verify accuracy and protect store and customer interests.

• Coordinated with other departments to ensure smooth workflow.

• Efficiently and accurately installed architectural glass and metalwork.
• Scheduled projects with clients and ensured that glass was correctly selected and prepared in line with specifications.
• Maintained excellent customer care skills through a friendly attitude and professionalism.
• Replaced seals around windows to prevent water leakage and protect surrounding structures.
• Provided quality auto glass installation services, windshield replacement, and crack repair.

• Demonstrated respect, friendliness, and willingness to help wherever needed.
• Exercised leadership capabilities by successfully motivating and inspiring others.
• Developed strong communication and organizational skills through working on group projects.
• Demonstrated leadership skills in managing projects from concept to completion.
• Worked flexible hours across night, weekend, and holiday shifts.
• Adaptable, and proficient in learning new concepts quickly and efficiently.
• Delivered services to customer locations within specific timeframes.
• Worked effectively in fast-paced environments.
• Provided support and guidance to colleagues to maintain a collaborative work environment.