Olivia Spain
Auckland,Murrays Bay
Summary
I am a current university student, studying Law and Criminology at UOA, who is also completing a Personal Trainer Course with NZIS. I currently work in retail but found it is not something that I am passionate about. What I am passionate about is fitness, it is something that has always been a big part of my life, I have played sports pretty much all my life until I left school and got into the gym. I am a bubbly, enthusiastic person who loves dealing with people. I would love to help those along in their fitness journey and watch them succeed along the way.
Overview
5
5
years of professional experience
Work History
Retail Sales Consultant
Country Road Group
02.2022 - Current
- Handled cash transactions accurately while following established security procedures.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Collected, packed and shipped online orders for customers
- Utilized upselling techniques to promote additional products and increase sales.
- Developed strong rapport with customers and created positive impression of business.
- Listened to customer needs and desires to identify and recommend optimal products.
Warehouse Packer
Mighty Ape
11.2021 - 12.2021
- Worked as a Christmas Casual
- Collected online orders from the warehouse
- Followed warehouse safety protocols to prevent injuries and accidents.
- Followed orders precisely for correct items, sizes and quantities.
Front of House Employee
Dominoes Pizza
05.2019 - 11.2021
- Handled high-pressure situations while maintaining service standards even during peak hours or understaffed shifts.
- Trained new front of house employees on company policies, menu knowledge, and customer service techniques for seamless integration into the team.
- Took customer orders, asissted with back of house/kitchen duties. Such as; making, cutting pizzas, refilling stock, dishes, keeping the store and working space clean.
- Handled cash and eftpos exchanges
Education
Bachelor of Law, Bachelor of Criminology -
University of Auckland
Auckland, NZ11.2026
Personal Trainer -
New Zealand Institute of Sport
Auckland, NZ04.2024
Skills
- Time Management
- Safety and Cleanliness Standards
- Retail Sales
- Attention to Detail
- Goal-Driven
- Building Customer Loyalty
- Problem-Solving
- Honest and Dependable
- Phone Etiquette
Timeline
Retail Sales Consultant
Country Road Group
02.2022 - Current
Warehouse Packer
Mighty Ape
11.2021 - 12.2021
Front of House Employee
Dominoes Pizza
05.2019 - 11.2021
Bachelor of Law, Bachelor of Criminology -
University of Auckland
Personal Trainer -
New Zealand Institute of Sport
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