Olivia Tallentire
Christchurch
Summary
Dynamic professional with a proven track record in customer service and sales, honed at Couplands Bakery Rangiora and Lush Cosmetics. Excelled in POS system operation and team collaboration, significantly enhancing customer satisfaction. Adaptable and resilient, with a flair for upselling and a commitment to excellence.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Retail Assistant
Couplands Bakery Rangiora
07.2023 - Current
- Used POS system to process sales, returns, online orders, and gift card activations.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
Christmas Casual Retail Assistant
Lush Cosmetics
11.2024 - 01.2025
- Boosted customer satisfaction by providing exceptional service and product knowledge.
- Assisted with opening and closing procedures, ensuring that the store was ready for business each day of the busy holiday season.
- Greeted customers warmly upon entering the store, fostering a welcoming atmosphere conducive to sales success.
- Collaborated with team members to meet daily sales targets and provide outstanding customer experiences.
Commercial Cleaner
Airbnb
05.2020 - 03.2023
Waitress / Food Runner
Zodiac Christchurch
03.2021 - 11.2022
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
Education
Rangiora High School
Rangiora, CANSkills
- Customer service
- Customer assistance
- Patience and empathy
- Time management capabilities
- Cash register operation
- POS system operation
- Flexible schedule availability
- Complex Problem-solving
- Adaptability and resilience
- Sales floor organization
- Upselling strategies
- Team collaboration aptitude
- Product knowledge expertise
Certification
First aid certificate- Level 2
Timeline
Christmas Casual Retail Assistant
Lush Cosmetics
11.2024 - 01.2025
Retail Assistant
Couplands Bakery Rangiora
07.2023 - Current
Waitress / Food Runner
Zodiac Christchurch
03.2021 - 11.2022
Commercial Cleaner
Airbnb
05.2020 - 03.2023
Rangiora High School
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