Padmini Anuhya Gollamudi
Massey,Auckland
Summary
Proactive and results-driven healthcare leader with extensive experience in service coordination, workforce management, and operational oversight in both outpatient settings. Proven leadership in service coordination and administrative operations within high-pressure settings like COVID response and outpatient care. Demonstrates strategic thinking, excellent stakeholder engagement, and a strong commitment to continuous quality improvement. Seeking to contribute as a Business Support Manager to drive patient-focused service excellence.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Service Coordinator
Counties Manukau District Health Board
03.2023 - Current
- Coordinate multidisciplinary bariatric service across diagnostics, clinics, and patient follow-ups.
- Develop quality dashboards and participate in audits aligned to Te Whatu Ora standards.
- Organise referrals, DEXA scan scheduling, and high-risk patient recruitment for evaluations.
- Maintain and manage clinical documentation systems and service databases (Clinical Portal, i.PM).
- Lead procurement and resource allocation, ensuring smooth day-to-day clinic operations.
Health Operations & Workforce Coordinator
CMDHB – Northern Managed Isolation & Quarantine
09.2021 - 03.2023
- Led staffing, shift rostering, and cover for isolation facilities, ensuring clinical service continuity.
- Supported onboarding and training processes, promoting high-performing, adaptable teams.
- Managed supply chain and procurement within policy and compliance frameworks.
- Partnered with recruitment and HR for surge capacity and talent development.
Health and Welfare Services Manager
Dominion Road Surgery
04.2016 - 07.2021
- Directed clinical and non-clinical teams in general practice, achieving efficiency within budget.
- Developed and maintained health service protocols, enrolment, and compliance reporting.
- Handled financials including budgeting, payroll, and asset procurement.
- Acted as key liaison with PHOs, DHBs, and external partners to deliver integrated care.
Administrator & Support Roles
Dominion Rd Surgery & Home-Based Support
01.2015 - 01.2016
- Delivered high-volume administrative support, patient management, and privacy compliance.
- Assisted clients with community integration and health goal achievement.
Physiotherapist/Community Support Worker
Missionaries of Charity – India
01.2011 - 01.2014
- Delivered rehabilitation and care for physically and emotionally challenged individuals.
- Practiced culturally centred care respecting dignity, diversity, and inclusive participation.
Education
Data Visualisation & BI -
University of Auckland
NZ06-2025
Graduate Diploma - Health Services Management
Aspire 2 International
NZ01.2016
Masters - Psychology
Acharya Nagarjuna University
India01.2013
Bachelor’s - Physiotherapy
Dr. NTR Health University
India01.2012
Skills
- Leadership & Team Management
- Operational Excellence
- Patient Experience & Quality
- Workforce & Capacity Planning
- Health Equity & Te Tiriti Application
- Risk & Governance Oversight
- System Tools
Certification
- NZ Certificate in Counselling
- NZ Teeth Whitening Practitioner
- Career Coaching Development
- Art of Facilitation Programme
- Looking After the Team (Leadership Training)
References
Available on request
Volunteer Experience
- Grace City Church, Auckland, 2016–Present
- Missionaries of Charity, Mother Teresa, India, 2011–2014
Timeline
Service Coordinator
Counties Manukau District Health Board
03.2023 - Current
Health Operations & Workforce Coordinator
CMDHB – Northern Managed Isolation & Quarantine
09.2021 - 03.2023
Health and Welfare Services Manager
Dominion Road Surgery
04.2016 - 07.2021
Administrator & Support Roles
Dominion Rd Surgery & Home-Based Support
01.2015 - 01.2016
Physiotherapist/Community Support Worker
Missionaries of Charity – India
01.2011 - 01.2014
Data Visualisation & BI -
University of Auckland
Graduate Diploma - Health Services Management
Aspire 2 International
Masters - Psychology
Acharya Nagarjuna University
Bachelor’s - Physiotherapy
Dr. NTR Health University
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