Patricia Callista Prom
Auckland
Summary
A highly motivated, committed, and proactive individual with strong leadership and organisational experience gained through student leadership and event coordination roles. Demonstrates a mature and professional approach to responsibilities, with proven ability to work effectively with diverse teams and communicate clearly in fast-paced environments. Experienced in handling confidential information, meeting deadlines, and supporting group objectives through initiative and accountability.
Overview
5
5
years of professional experience
Work History
Host Team Member
Hoyts Cinemas
07.2024 - Current
- Conducting monthly performance reviews for coworkers and training new staff whilst working closely with managers
- Assisted in coordinating daily operations and scheduling to ensure efficient service flow.
- Handled guest inquiries and resolved issues promptly, fostering a positive environment.
Crew Member
Hoyts Cinemas
05.2023 - 07.2024
- Provided exceptional customer service by assisting with ticket purchases and inquiries.
- Operated various point-of-sale systems to process transactions efficiently.
- Monitored inventory levels of concessions and supplies, contributing to efficient stock management.
Customer Service Representative
St Pierre's Sushi + Bento Bowl
01.2022 - 05.2022
- Training new staff on best practices and customer service protocols.
- Resolved customer inquiries through effective communication and troubleshooting techniques.
- Developed strong relationships with customers, fostering loyalty and repeat business through exceptional support.
Crew Member
St Pierre's Sushi + Bento Bowl
03.2021 - 01.2022
- Prepared and cooked menu items according to established recipes and quality standards.
- Assisted team in managing food inventory, ensuring freshness and availability.
- Operated point-of-sale systems efficiently, processing transactions and managing cash accurately.
Education
Bachelor of Commerce - Accounting And Marketing
University of Auckland
Auckland02-2027
Skills
- Effective time management
- Multitasking proficiency
- Team leadership and coordination
- New hire training
- Problem solving
- Decision-making
Timeline
Host Team Member
Hoyts Cinemas
07.2024 - Current
Crew Member
Hoyts Cinemas
05.2023 - 07.2024
Customer Service Representative
St Pierre's Sushi + Bento Bowl
01.2022 - 05.2022
Crew Member
St Pierre's Sushi + Bento Bowl
03.2021 - 01.2022
Bachelor of Commerce - Accounting And Marketing
University of Auckland