PAYAL Patel
Christchurch,New Zealand
Summary
Compassionate Healthcare Support Worker with background in providing direct patient care, including personal hygiene assistance, meal preparation and medication administration. Strong ability to communicate effectively with patients and healthcare teams. Proven record of maintaining patient dignity and fostering independence. Successfully contributed to improving overall patient well-being in previous roles. Experienced professional with a strong background in technology-related roles. Proficient in software development, system administration, and technical support. Skilled in problem-solving and optimizing performance. Capable of managing projects and collaborating effectively with teams. Committed to continuous learning and staying current with industry trends to contribute to organizational success.
Overview
10
10
years of professional experience
Work History
Healthcare Support Worker
Arvida Village ilam
ilam, Chritschurch
11.2025 - Current
- I volunteer in dementia care, supporting residents with daily activities and providing companionship. I communicate calmly and respectfully while working alongside staff to support residents’ wellbeing and dignity.
- Supporting residents in a safe and respectful way.
- Helping with activities and social interaction
- Supporting residents with daily activities
- Communicating calmly and kindly with people living with dementia
- Cultivated positive relationships with guests to enhance overall experience.
- Maintained accurate records of volunteer hours and patient interactions for reporting purposes.
- Maintained a clean work environment by adhering to infection control policies and procedures.
- Provided emotional support and companionship to patients in need of assistance.
Housekeeper
The Muse Art Hotel
Chirtcharch, New Zealand
01.2024 - Current
- Returned vacant rooms to occupant-ready status by deep cleaning, changing linens, restocking inventory and removing trash.
- Adhered to daily cleaning schedules and updated as needed based on demand.
- Sanitized and cleaned sinks, mirrors, toilets and showers.
- Laundered sheets and removed stains to restore linens to pristine condition.
- Provided information about hotel services upon request from guests.
Applications Processor
Divyog Travels & Overseas
Gujarat, India
09.2019 - 05.2023
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Maintained up to date knowledge of immigrations laws and regulations to provide accurate information to clients.
- Enhanced client satisfactions by providing personalized visa consultation service and addressing individual needs.
- Followed data entry protocols, rules and regulations.
- Updated and maintained customer information, documents and records.
Receptionist Administrator
Divya Overseas
Gujarat, India
02.2016 - 07.2017
- Interacted well with customers to build connections and nurture relationships.
- Responded to inquiries from callers seeking information.
- Resolved customer problems and complaints.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
Education
Healthcare And Wellbeing Level 2
NZTC
Christchurch, NZ01-2026
Diploma - Civil Engineering
Government of Girls Polytechnic
Gujarat, India06.2013
Skills
- Time Management
- Patient interaction
- Healthcare support
- Schedule Management
- Data Management
- Administrative Support
- Office Administration
- Greeting and Seating Clients
- Organization Skills
- Security Awareness
- Communication skills
Timeline
Healthcare Support Worker
Arvida Village ilam
11.2025 - Current
Housekeeper
The Muse Art Hotel
01.2024 - Current
Applications Processor
Divyog Travels & Overseas
09.2019 - 05.2023
Receptionist Administrator
Divya Overseas
02.2016 - 07.2017
Healthcare And Wellbeing Level 2
NZTC
Diploma - Civil Engineering
Government of Girls Polytechnic