Penelope Bundy
Christchurch,New Zealand
Summary
I am Clinical Audiologist specializing in adult diagnostics and rehabilitation, with prior experience in diverse client-facing roles across various industries. My unique career background allows me to build meaningful relationships and deliver exceptional outcomes for clients. I have a strong commitment to continuous learning, meaning I am always pursuing opportunities for professional development and skill enhancement within the field.
Overview
11
11
years of professional experience
Work History
Audiologist MNZAS
Triton Hearing
02.2024 - Current
- Comprehensive diagnostic hearing testing and rehabilitation recommendations for adults.
- Hearing aid sales with a high conversation rate
- Supervision of university students, including a summer student 24/25
- Member of the GiveBack Committee
- Member of the Triton Events Team
- Tritonian of the month October 2025
- Attended Signature Experience Training and Building Client Engagement course
- Attended Te Tiriti o Waitangi training for MNZAS members
- In a pilot clinic for the 'Back to Basics' diary management system. I participated in regular meetings for this, providing feedback and was a 'Subject Matter Expert' for this when it went live to the rest of the company.
- Presented and ran workshops at the GP25 Conference
Provisional Audiologist
Audika Hearing
03.2023 - 01.2024
- Comprehensive diagnostic hearing testing and rehabilitation recommendations for adults.
- Adult hearing aid fitting.
- Established play audiometry practise for intellectually disabled clients and purchased necessary equipment
- Completion of most NZAS Supervision requirements including online modules, 'first four months' intensive supervision and all supervision checklists
- Independent practise 9 days a fortnight.
Hearing Care Specialist
Triton Hearing
02.2022 - 02.2023
- During my second year of study, I worked part time across the Triton Hearing clinics in Christchurch. This allowed me to gain practical skills for my role as an Audiologist, as well as learn more about the operational side of the business.
Account Manager
Kōkako Organic Coffee Roasters
10.2019 - 02.2021
- My role was to provide relationship management to all hospitality café owners and staff serving Kōkako coffee in their establishment
- Servicing 62 customers from Warkworth to Taupō
- Upskilling and training of owners and staff
- Negotiation of equipment provided on loan
- Quality control of product served
- Assisting café owners to review their operations, providing suggestions around marketing, events and menu changes
Store Manager
Commonsense Mt Eden
05.2017 - 10.2019
- I was responsible for all operations of the shop – a full service, seven day a week grocery store with a focus on organics and Fairtrade.
- Financial management of the store budget, working to expected financial KPI's and expense targets
- Recruitment, training and management of a team of 12
- Leading the team to deliver excellent customer service
- Working on marketing initiatives to drive customers in store and increase average spend
- Responsible for all merchandising, ranging and retailing decisions
- Writing internal and external contents such as B2B EDMs and staff bios
Talent Manager / Personal Assistant
TalentShop
02.2016 - 05.2017
- My initial role at TalentShop was to provide PA and administration support to the Director on a short-term contract, before a permanent promotion to Talent Manager
- End to end recruitment for clients in the Wellington creative sector – from taking the initial job brief with the client, through candidate screening and placement in the role
- PA support to Director
- Office Management
- Training of remote team members in the Philippines
- Maintaining the CRM
Case Coordinator
Accident Compensation Corporation
08.2014 - 12.2015
- My role at ACC was to work with clients to ensure they were able to access necessary entitlements after an injury, and to get back to normal life following their accident
- Managing a caseload of 40-55 clients on a regular call cycle
- Liaising with all parties involved in the claim to ensure successful return to work outcomes
- Working within KPI timeframes
Education
Master of Audiology (Dist.) -
University of Canterbury
08.2023
Bachelor of Arts - Political Science and International Relations
Victoria University of Wellington
08.2013
Skills
- Workflow improvement
- Commitment to continuous learning
- Mentoring others
- Advanced clinical skills
Timeline
Audiologist MNZAS
Triton Hearing
02.2024 - Current
Provisional Audiologist
Audika Hearing
03.2023 - 01.2024
Hearing Care Specialist
Triton Hearing
02.2022 - 02.2023
Account Manager
Kōkako Organic Coffee Roasters
10.2019 - 02.2021
Store Manager
Commonsense Mt Eden
05.2017 - 10.2019
Talent Manager / Personal Assistant
TalentShop
02.2016 - 05.2017
Case Coordinator
Accident Compensation Corporation
08.2014 - 12.2015
Bachelor of Arts - Political Science and International Relations
Victoria University of Wellington
Master of Audiology (Dist.) -
University of Canterbury