Becoming successful
Phong Thach
Student
Auckland,AUK
Summary
My name is Phong but you can call me Tobi. I'm a high school graduate looking for a job and apprenticeship. I have experience in painting and customer service skills. I'm an efficient Painter committed to timely completion of residential and commercial painting projects. Dedicated contributor to hardworking painting team emphasizing safety, professionalism and customer satisfaction. During my time at Mcdonald's I have learnt to be enthusiastic, eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of team work and training in communication with work members. Motivated to learn, grow and excel in my future work.
Your sincerly
Phong Thach
Reference:
Mcdonald's manager: 02102361656
Painting boss: 0221866886
Overview
2
2
years of professional experience
5
5
years of post-secondary education
1
1
Language
Work History
Painter
Pro Painting Services
Auckland, AUK
01.2021 - Current
- Operated power sprayers and hand tools to prepare and paint large areas.
- Painted surfaces using brushes, spray guns and paint rollers.
- Bid on projects, prepped sites and completed projects in line with customer specifications and requirements.
- Consulted with clients to discuss commission ideas and style preferences to create mutually agreeable project parameters.
- Applied primer, paints, varnishes and lacquers to walls and surfaces using traditional and sprayer methods.
- Mixed and matched paints according to customer specifications.
- Painted indoor areas such as hallways, bathrooms and lobbies.
- Interacted with clients to report progress and verify timetable for completed work.
- Conducted final work check to assess quality and make corrections if necessary.
- Performed regular preventive maintenance on tools and equipment to support best quality of work.
Customer Service Associate
McDonald's
Auckland, AUK
11.2021 - 06.2022
- Developed and actualized customer service initiatives to decrease wait times.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Demonstrated items to customers and created customer awareness, interest and sales.
- Developed community reputation through commitment to customer satisfaction and strong client relationships.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Informed customers about special promotions and provided detailed information for various products.
- Responded proactively and positively to rapid change.
- Communicated professionally with colleagues, freelancers and clients.
Education
High School Diploma -
Papatoetoe High School
Papatoetoe, AUK 01.2017 - 12.2021
Skills
Paint mixing
Interests
Hobbies
For my hobbies, I like to hang out with friends to go outside and hang out. In my free time I like to skateboard. Another hobby of mine is I like to sells shoes and learn about cars, so that I can work on my own car during my free time.
Timeline
Customer Service Associate
McDonald's
11.2021 - 06.2022
Painter
Pro Painting Services
01.2021 - Current
High School Diploma -
Papatoetoe High School
01.2017 - 12.2021
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