Prabhjeet Kaur
Manurewa ,AUCKLAND
Summary
Hardworking Checkout Supervisor with solid background in customer service. Experienced in supervising cash handling procedures, managing checkout staff, and Solid team player with upbeat, positive attitude and commitment to providing excellent customer service. Proficient in scanning goods and collecting payments, resolving complaints and training newly staff members.
Overview
2025
2025
years of professional experience
Work History
Checkout Supervisor
Newworld
Papakura
11.2023 - Current
- Supervised a team of cashiers, providing guidance and training on policies and procedures.
- Resolved customer complaints in an efficient and courteous manner.
- Maintained cleanliness standards at all checkout counters throughout the store.
- Implemented new policies and procedures as directed by management.
- Trained employees on cash drawer operations and customer service protocols to carry out assigned tasks.
- Verified customer age requirement for alcohol or tobacco purchases.
- Monitored the checkout process to ensure efficient service for customers.
- Trained, managed and motivated employees to promote professional skill development.
- Monitored cash drawers in checkouts to verify adequate cash supply.
- Empowered team members with tools to address serious issues.
- Answered phone calls to assist customers with queries.
Health Care Assistant
Private Homecare
Karaka
05.2022 - 10.2023
- Provided assistance to client with activities of daily living, such as bathing and dressing.
- Organized medical records for client's care plans and ensured accuracy.
- Assisted in providing basic care, such as taking vital signs and administering medications.
- Assisted with cleaning of rooms between patients; restocked supplies as needed.
- Assisted with mobility exercises for immobile patients under direction of physical therapist.
- Assisted in transferring patients from wheelchair or bed using appropriate techniques.
- Checked vital signs regularly including temperature, pulse rate, respiration rate, blood pressure.
- Interacted positively with family members of patients while delivering compassionate care.
Checkout Operator
Newworld Papakura
- Greeted customers in a friendly and courteous
- Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing confectionery racks.
- Handled cash, card, check, gift card and coupon transactions for customer purchases.
- Packed and bagged products according to customer preferences.
- Balanced tills daily to ensure accuracy of transactions.
- Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale
Education
Health Care And Well-Being
Skills Update
Papakura Clinical Ayurvedic Lifestyle Consultant
Planet Ayurveda
Skills
- Customer Service
- Checkout monitoring
- Cash handling and management
- Time management
- Staff Training
- Punctual and Reliable
Timeline
Checkout Supervisor
Newworld
11.2023 - Current
Health Care Assistant
Private Homecare
05.2022 - 10.2023
Checkout Operator
Newworld Papakura
Health Care And Well-Being
Skills Update
Clinical Ayurvedic Lifestyle Consultant
Planet Ayurveda