Pradhyumn Dubey
Auckland,AUK
Summary
Dynamic professional with a proven track record at Woolworths New Zealand, excelling in enhancing customer satisfaction and streamlining checkout processes. Skilled in logistics management and staff management, I have significantly contributed to improving operational efficiency and team performance. Expert in supplier negotiation and adept at fostering supplier relationships, my approach has consistently driven positive outcomes in fast-paced environments.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Checkout Supervisor
Woolworths New Zealand
Auckland, AUK
04.2024 - Current
- Resolved customer complaints professionally, turning negative experiences into positive ones whenever possible.
- Enhanced customer satisfaction by efficiently managing checkout processes and addressing concerns promptly.
- Streamlined workflow for faster checkouts and reduced waiting time for customers.
- Supervised multi-cultural teams of 13 members, enforcing compliance with operational policies and procedures.
SCO Attendant
Woolworths New Zealand
Auckland, AUK
10.2023 - 03.2024
Checkout Operator
Woolworths New Zealand
Auckland, AUK
07.2023 - 09.2023
Online Assistant
Woolworths New Zealand
Auckland, AUK
05.2023 - 06.2023
Executive- Quality Engineer (Logistics Department)
Shri Rewa Rice Mills Private Limited
India
09.2022 - 01.2023
- Implementing methods to inspect and evaluate the reliability, precision and accuracy of processes, products and production equipment.
- Interacting with manufacturing the engineering teams to optimise documentation related to quality and inspection checks
- Ensuring quality before exporting rice overseas, considering customs norms.
- Working closely with the quality control packaging team to conduct a Technician Training Program after evaluating inspection techniques
Voluntary Internship in Production Department
Shri Rewa Rice Mills Private Limited
India
03.2022 - 08.2022
- Supported team with general duties of planning, scheduling, and purchasing.
- Worked with vendor management team assisting in analysis to provide leverage with category management to influence vendor rate decisions.
- Organized orders and deliveries at the warehouse promptly.
- Maintained records of the inventory.
Education
Master of Supply Chain Management -
Auckland University of Technology
Auckland, NZ02.2024
Bachelor of Technology in Automobile Engineering -
Medi- Caps University
India05.2021
Skills
- Warehouse Operations
- Supplier Relationship Management
- Logistics Management
- Lean manufacturing principles
- Strategic Sourcing
- Staff Management
- Performance Tracking
- Supply Chain Risk Management
- Production Scheduling
- New Vendor Setup
- Supplier negotiation
- Procurement expertise
Certification
- Learning SAP MM (Materials Management) - LinkedIn
- SAP ERP Essential Training - LinkedIn
- Advanced Workbased First Aid & Manage first aid in an emergency situation, Provide first aid, Provide basic life support- Life Care Consultants
Timeline
Checkout Supervisor
Woolworths New Zealand
04.2024 - Current
SCO Attendant
Woolworths New Zealand
10.2023 - 03.2024
Checkout Operator
Woolworths New Zealand
07.2023 - 09.2023
Online Assistant
Woolworths New Zealand
05.2023 - 06.2023
Executive- Quality Engineer (Logistics Department)
Shri Rewa Rice Mills Private Limited
09.2022 - 01.2023
Voluntary Internship in Production Department
Shri Rewa Rice Mills Private Limited
03.2022 - 08.2022
Master of Supply Chain Management -
Auckland University of Technology
Bachelor of Technology in Automobile Engineering -
Medi- Caps University