Prisila Chirani Dharmaraj
Mount roskill
Summary
Proactive professional with expertise in team leadership, academic coordination, and student services. Skilled in organizational management, communication, and problem-solving. Proven ability to foster collaboration across departments and mentor teams to achieve goals.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Team Lead
ECU-Sri Lanka
02.2025 - 06.2025
- Led student services team ensuring efficient, supportive, student-centered processes.
- Managed administrative operations: enrollments, exams, certificates, transcripts, letters.
Student & Academic Services Coordinator
Australian College of Business & Technology
01.2022 - 01.2025
- Interacting with the Student Services Department entails overseeing various functions, including student enrollments, issuance of student visa and transcript letters.
Assistant Student Services officer
Australian College of Business & Technology
07.2020 - 12.2021
- Interacting with the Student Services Department entails overseeing various functions, including student enrollment, and the issuance of student visas and transcript letters.
Customer Support Assistant-Sales & Marketing
Gestetner of Ceylon PLC
03.2017 - 04.2019
- Creates marketing reports (Tenders) through the gathering, analysis, and synthesis of sales data. Assists sales personnel by furnishing them with sales data, insights into market trends, forecasts, analyses of accounts, and details about new products.
Internship
John Keells Office Automation (Pvt)Ltd
09.2016 - 09.2017
- Drafting service contracts and estimates for clients.
- Addressing customer concerns or complaints.
Education
Master of Applied Management -
Future Skills Auckland International Campus
12.2026
Postgraduate Diploma - Strategic Management and Leadership (OTHM Level 07)
Canterbury School of Tourism & Hospitality
01.2023
Higher Diploma - Business Management
National Institute of Business Management
11.2015
Certificate Course - Business Management
National Institute of Business Management
12.2014
Advanced Diploma - Business Management
National Institute of Business Management
10.2014
Advanced Certificate - English Language
National Institute of Business Management
01.2014
Skills
- Decision-making
- Microsoft Office (Word Excel PowerPoint Outlook)
- Friendly
- Responsibility
- Good listener and communicator
- Performance monitoring
- Schedule management
- Employee evaluation
- Relationship building
- Client communication
- Problem-solving
- Teamwork and collaboration
- Staff training
Accomplishments
- Resolved product issue through consumer testing.
- Supervised team of 07 staff members.
- Achieved system issues by completing Projects with accuracy and efficiency.
Affiliations
- Edith Cowan University-Sri Lanka
Certification
- Project Champion, Implementation of Navigate in Australian College & Business Technology -Awarded By Navitas
- Completion of Navigate Training-Awarded by Navitas
- Completion of Accidental Counsellor in the Workplace Workshop-Professional Development Course of the Australian College of Applied Professions
Languages
English
Full Professional
Interests
- Dancing
- Regularly practice mindfulness and meditation for overall wellness
- I enjoy cooking for friends and family gatherings
- Food Photography
- Environmental Stewardship
- I have a passion for photography and editing photos
- Hiking
Timeline
Team Lead
ECU-Sri Lanka
02.2025 - 06.2025
Student & Academic Services Coordinator
Australian College of Business & Technology
01.2022 - 01.2025
Assistant Student Services officer
Australian College of Business & Technology
07.2020 - 12.2021
Customer Support Assistant-Sales & Marketing
Gestetner of Ceylon PLC
03.2017 - 04.2019
Internship
John Keells Office Automation (Pvt)Ltd
09.2016 - 09.2017
Postgraduate Diploma - Strategic Management and Leadership (OTHM Level 07)
Canterbury School of Tourism & Hospitality
Higher Diploma - Business Management
National Institute of Business Management
Certificate Course - Business Management
National Institute of Business Management
Advanced Diploma - Business Management
National Institute of Business Management
Advanced Certificate - English Language
National Institute of Business Management
Master of Applied Management -
Future Skills Auckland International Campus
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