Quinn Mortensen
Wellington,WGN
Summary
Effective at working in fast-paced grocery environments to pick and supply groceries in an appealing way. Upbeat and friendly team player with a good attitude and willingness to take on any task. Energetic culinary professional with flair for creativity, passion for food and exceptional cooking skills. Dynamic leader in fast-paced restaurant settings with natural skill for customer service.
Overview
4
4
years of professional experience
Work History
Online Picker
Woolworths Supermarkets
02.2023 - Current
- Followed orders precisely for correct items, sizes and quantities.
- Contributed to a welcoming atmosphere through courteous interactions with both customers and fellow staff members.
- Actively engaged customers to provide general assistance and information on store merchandise.
- Enhanced customer satisfaction by accurately selecting and packing online orders in a timely manner.
Online Supervisor
Woolworths Supermarkets
03.2022 - 10.2023
- Followed orders precisely for correct items, sizes and quantities.
- Contributed to a welcoming atmosphere through courteous interactions with both customers and fellow staff members.
- Actively engaged customers to provide general assistance and information on store merchandise.
- Enhanced customer satisfaction by accurately selecting and packing online orders in a timely manner.
- Monitored key performance indicators, identifying areas of improvement to maximize overall efficiency.
- Evaluated employee performance and coached and trained to improve weak areas.
Online Picker
Woolworths Supermarkets
10.2021 - 03.2022
- Followed orders precisely for correct items, sizes and quantities.
- Contributed to a welcoming atmosphere through courteous interactions with both customers and fellow staff members.
- Actively engaged customers to provide general assistance and information on store merchandise.
- Enhanced customer satisfaction by accurately selecting and packing online orders in a timely manner.
Short Order Cook
The Coffee Club
09.2019 - 11.2019
- Ensured optimal food quality by regularly inspecting ingredients for freshness and taste before use.
- Kept kitchen up to code for health and safety inspections.
- Developed deep understanding of menu items and ingredients.
- Prepared meals with special accommodations for those with allergies.
- Operated and maintained grills, fryers and other cooking equipment.
Education
Certificate - Cookery
Universal College of Learning
Palmerston North, NZ06.2020
High School Diploma -
Freyberg High School
Palmerston North, NZ06.2019
Skills
- POS System Operations
- Strong attention to detail
- Fast Picking Accuracy
- Motivated Team Player
- Customer Service
- Exceptional time management skills
- Attention to Detail
- Food presentation
- Food safety knowledge
- Order Accuracy
- Work under pressure
- Creativity in Cooking
Accomplishments
- 2017-12-31, Achieved NCEA Level 1
- 2018-12-31, Achieved NCEA Level 2
- 2020-06-30, New Zealand Certificate in Cookery (Level 4)
References
- Jessikah McKenzie, Customer Service Manager, Woolworths Awapuni, 520 Pioneer Highway, Palmerston North, 0278260118 (Mobile)
- Craig Smither, Duty Supervisor, Woolworths Awapuni, 520 Pioneer Highway, Palmerston North, 0275570763 (Mobile)
Timeline
Online Picker
Woolworths Supermarkets
02.2023 - Current
Online Supervisor
Woolworths Supermarkets
03.2022 - 10.2023
Online Picker
Woolworths Supermarkets
10.2021 - 03.2022
Short Order Cook
The Coffee Club
09.2019 - 11.2019
Certificate - Cookery
Universal College of Learning
High School Diploma -
Freyberg High School
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