Rachelle Smith
Wellington,Te Aro
Summary
Dynamic and professional individual with a proven track record in administrative and clinical support roles at Te Whatu Ora. Specializes in ensuring patient safety, maintaining meticulous records, and utilizing anatomy knowledge to enhance patient care. Demonstrated success in improving data quality and streamlining patient registration processes. Excels in providing exceptional customer service and administrative support, showcasing a keen attention to detail and a commitment to excellence. Reliable professional with extensive experience in the medical imaging field, skilled in operating diagnostic imaging equipment such as ultrasound and CT. Known for delivering patient-focused care and establishing positive relationships with patients, staff, and physicians. Consistently completes assigned tasks with accuracy and precision.
Overview
5
5
years of professional experience
Work History
Administrator - Emergency Department
Te Whatu Ora
03.2023 - Current
- Answered phone calls and emails from clients to address questions, complaints, and needs
- Utilized computer software to complete various administrative tasks
- Trained newly hired employees regarding company procedures, standards and goals
- Registration of new patients and managing their information
- Assisting medical staff with administrative needs
- 2IC promotion to stand in as management when needed
- Data quality, reports and correction of data errors
Radiographer Assistant
Te Whatu Ora
01.2023 - 01.2024
- Assisted with Interventional procedures in Ultrasound and CT
- Maintaining sterility of equipment and biopsy procedures
- Consented patients and explained procedures
- Demonstrated ability to operate imaging equipment and process images under the direction of radiographers
- Consistently followed infection control protocols to maintain a sanitary work environment for both patients and staff members alike.
- Ensured timely completion of imaging studies by efficiently preparing examination rooms and equipment.
- Facilitated effective communication between patients, radiographers, and other healthcare professionals for seamless care coordination.
Scientific Researcher
Otago University
04.2022 - 12.2023
- Displayed excellent communication skills when interacting with patients, physicians, staff and caregivers
- Developed and implemented experimental protocols for laboratory studies of molecular pathways
- Presented research findings at national and international conferences, fostering professional connections and collaboration opportunities.
- Provided technical support to colleagues working on similar research projects
- Maintenance of bio-bank (human) from samples collected from patients - colorectal and breast
- Co-authored paper on affect of lipoasperate EV on breast cancer microenvironment and retention
Laboratory Assistant
Otago University
04.2020 - 03.2021
- Proficient in the use of various laboratory instruments such as microtomes, cryostats and staining machines
- In-depth understanding of basic anatomy, physiology, pathology principles and medical terminology relevant to histological analysis
- Handled hazardous materials responsibly following proper waste disposal procedures to minimize environmental impact.
Education
Certification in Personal Training -
NZIS
Bachelor of Biomedical Science - Human genetics and Molecular Pathology
Victoria University
06.2021
Skills
- Customer Service
- Administrative Support
- Attention to Detail
- Anatomy knowledge
- Maintaining records
- Healthcare knowledge
References
References available upon request
Publications
Adipose derived stem cell extracellular vesicles demonstrate antitumour activity in breast cancer cells and modulate fibroblast activity in vitro
Timeline
Administrator - Emergency Department
Te Whatu Ora
03.2023 - Current
Radiographer Assistant
Te Whatu Ora
01.2023 - 01.2024
Scientific Researcher
Otago University
04.2022 - 12.2023
Laboratory Assistant
Otago University
04.2020 - 03.2021
Bachelor of Biomedical Science - Human genetics and Molecular Pathology
Victoria University
Certification in Personal Training -
NZIS
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