Radha Krishna Tanthanapally
Auckland,Henderson
Summary
Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.
Overview
3
3
years of professional experience
Work History
ICT Sales Representative
Excel Sales
Auckland
09.2019 - Current
- Managed sales effort and operational planning by updating and tracking customer activity within company CRM system.
- Assessed customer's needs and coordinated with support groups to service customer.
- Developed and built customer relationships to surpass sales goals and maintain and expand market penetration.
- Serviced existing accounts, obtained project orders and established new accounts by planning and organizing daily work schedule.
- Exceeded sales goals, increased revenue and facilitated sales.
Education
Certificate - Software Testing And Quality Assurance
Auckland Institute of Information Technology
Auckland, NZ06.2019
Graduate Diploma - Information Technology
National Institute of Technolgy
Auckland08.2017
Graduate Diploma - Business Management
Concordia Institute of Business
Auckland05.2015
Skills
- Sales Presentation
- Service Agreements
- Technical Troubleshooting
- Knowledge of Product Features
- Customer Needs Analysis
- Promotions Programs
Timeline
ICT Sales Representative
Excel Sales
09.2019 - Current
Certificate - Software Testing And Quality Assurance
Auckland Institute of Information Technology
Graduate Diploma - Information Technology
National Institute of Technolgy
Graduate Diploma - Business Management
Concordia Institute of Business
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