Radhika Kumar
Auckland,Manurewa
Summary
As a soon-to-be graduate with a Bachelor of Arts in Criminology and a minor in Conflict Resolution, I am actively seeking a dynamic role where I can apply my academic expertise and practical skills to benefit the community. My academic journey has provided me with a solid theoretical foundation in criminology, which I have further enriched through hands-on experience in the retail industry and as a member of CPNZ. I bring a unique combination of academic insight and strong communication skills, ready to make a significant impact in a role that aligns with my commitment to community welfare. I am eager to contribute my passion and abilities to an organization dedicated to creating positive change.
Overview
4
4
years of professional experience
Work History
Checkout Operator & Supervisor
Molly Noa
2020.11 - Current
- Provided exceptional service to customers, promptly addressing concerns and answering inquiries.
- Restocked and organized merchandise in front lanes.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Handled returns and exchanges professionally, upholding company policies while providing excellent customer service.
- Answered incoming calls to offer information and direct individuals to correct personnel.
- Actively listened to customer needs, recommending appropriate products or services when necessary.
- In the Click & Collect department, I efficiently process and package online orders, address customer inquiries, and promptly resolve any concerns related to the online order process.
Volunteer Experience
Chris Lawton
2024.04 - 2024.09
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Excellent communication skills, both verbal and written.
- Collaborated professionally with community members, including the police, Auckland Council Wardens, and other local authorities, to ensure effective communication and cooperation.
- Demonstrated strong administrative skills, managing database entry, handling correspondence, and utilizing various software platforms to streamline office operations.
- Conducted mobile and foot patrols in designated areas, proactively enhancing public safety and addressing any concerns to maintain a secure environment.
Education
Bachelor of Arts - Criminology
Auckland University of Technology
Auckland, NZ12.2024
Skills
- Friendly, Positive Attitude
- Teamwork and Collaboration
- Dealing with Customer Complaints
- Customer Service
- Attention to Detail
- Active Listening
- Organization and Time Management
Referees
Takanini Briscoes - Molly Noa
Contact: 09 259 0100
Community Patrols of New Zealand - Chris Lawton
Contact: 021 248 4356
Email: chris@cpnz.org.nz
Community Patrols of New Zealand - Munirah Zuber
Contact: 027 528 3023
Email: munirah@cpnz.org.nz
Timeline
Volunteer Experience
Chris Lawton
2024.04 - 2024.09
Checkout Operator & Supervisor
Molly Noa
2020.11 - Current
Bachelor of Arts - Criminology
Auckland University of Technology
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