Raginald Kumar
Nelson,NSN
Summary
Resourceful IT Associate bringing more than four years of experience in field and motivation to enhance procedures, generate new revenue and expand customer base. Knowledgeable about technical, installation and service details. Articulate, diplomatic and courteous with all customers and personnel.
Overview
5
5
years of professional experience
Work History
Solar Ambassador
Solar Hub NZ
05.2023 - Current
- Door to door talking to customers about our product and making appointments with interested customers with our business development managers to present on our product based on a specific calculation done for the customers.
Cluster IT Specialist
Sheraton Fiji Golf and Beach Resort
Nadi, Fiji
09.2022 - 05.2023
- Configured hardware devices and software to set up work stations for employees.
- Managed hardware and software inventory, ensuring timely updates and replacements as needed.
- Maintained servers and systems to keep networks fully operational during peak periods.
IT Officer
Ba Town Council
Ba, Fiji
08.2021 - 05.2022
- Provided exceptional IT support for staff members, resulting in increased productivity.
- Maintained 24/7 availability for critical system support issues ensuring minimal disruption to day-to-day operations.
IT Officer
Newworld PTE Limited
Ba, Fiji
02.2019 - 07.2021
- Provided day to day software support on calls and emails to our end users.
- Conducted store visits at various locations to gather end user feedback to further improve our systems security.
- Streamlined helpdesk operations through the development of efficient ticketing systems and workflows.
- Developed custom applications to automate routine tasks, saving time and increasing productivity levels within the organization.
Education
BCom - Accounting & Information System - Computer And Information Systems
The University of the South Pacific
Suva, Fiji12.2020
Skills
- Sales and Marketing
- Customer Service
- IT Infrastructure Management
- Network Management
- Brand Awareness
Systems Summary
Windows 7/8/10/11, Android Operating System/I Phone OS, Windows Server Systems, MS Access, PUTTY, My SQL, MS Office- including MS Visio, Visual Web Developer (HTML/ XHTML), Joomla, MS Project, MYOB, Navision 2017
References
- Niraj Naicker, Multiproperty IT Manager, Marriott International, +679 9904007, niraj.naicker@marriott.com
- Shalend Prasad, General Manager, VR Hotesl - Auckland Airport, 0211202587, shalend@vrgroup.co.nz
- Avneet Prakash, Senior IT Administrator, Newworld Pte Ltd, +679 9996323, avneet@newworld.com.fj
Timeline
Solar Ambassador
Solar Hub NZ
05.2023 - Current
Cluster IT Specialist
Sheraton Fiji Golf and Beach Resort
09.2022 - 05.2023
IT Officer
Ba Town Council
08.2021 - 05.2022
IT Officer
Newworld PTE Limited
02.2019 - 07.2021
BCom - Accounting & Information System - Computer And Information Systems
The University of the South Pacific