Rahul Amberkar
NAPIER,Christchurch
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
5
5
years of professional experience
Work History
Restaurant Supervisor
Scenic Hotel Group
Napier
06.2019 - 11.2021
- Handled guest complaints professionally, resolving issues to enhance overall satisfaction levels.
- Coordinated team members with focus on productivity, efficiency and enhancing customer experience.
- Supervised staff to confirm that all food and beverage orders were promptly and accurately prepared.
- Coordinated with kitchen employees and front of house personnel to consistently drive smooth operations.
- Supervised daily cash handling procedures, ensuring accurate accounting records and minimizing discrepancies.
Food and Beverage Attendant
Scenic Hotel Group
Napier City, HKB
10.2018 - 05.2019
- Greeted and seated guests to provide friendly and welcoming experience.
- Developed strong relationships with regular customers, leading to increased loyalty and repeat business.
Restaurant Manager
Scenic Hotel Group
Napier City, HKB
12.2021 - 11.2023
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Carefully interviewed, selected, trained, and supervised staff.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Correctly calculated inventory and ordered appropriate supplies.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Tracked daily sales transactions and invoices for accurate and updated financial reporting.
- Optimized labor costs by closely monitoring schedules, adjusting staffing levels according to business needs, and employing cross-training strategies.
- Monitored inventory of supplies and purchased orders to maintain adequate stock levels.
- Enhanced guest experience by regularly reviewing feedback and implementing necessary improvements.
- Motivated staff to perform at peak efficiency and quality.
Education
Post Graduate Diploma - Hospitality Administration And Management
PIHMS
New Plymouth, TKI10.2019
Post Graduate Diploma In Tourism - Tourism And Travel Management
Mumbai University
Mumbai05.2014
Skills
- Team Management
- Inventory control and record keeping
- Customer Engagement
- Staff Management
- Passion for customer satisfaction
- Customer-Oriented
Hobbies
Travelling and Photography
Languages
English and Hindi
Native or Bilingual
Timeline
Restaurant Manager
Scenic Hotel Group
12.2021 - 11.2023
Restaurant Supervisor
Scenic Hotel Group
06.2019 - 11.2021
Food and Beverage Attendant
Scenic Hotel Group
10.2018 - 05.2019
Post Graduate Diploma - Hospitality Administration And Management
PIHMS
Post Graduate Diploma In Tourism - Tourism And Travel Management
Mumbai University