Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

REDINI FRED

Papatoetoe,AUK

Summary

Dedicated Customer Service Specialist providing skills to prioritise and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.

Customer-focused professional with a background in customer service roles. Known for providing top-notch client support while maintaining high levels of customer satisfaction and loyalty. Strengths include exceptional communication, problem-solving skills, and ability to handle multiple tasks simultaneously. Proven track record of consistently improving operational processes to enhance the overall customer experience.

Overview

4
4
years of professional experience

Work History

Customer Service Representative

Duty Free LagardereAWPL
Auckland Airport
09.2023 - 12.2024
  • Provided accurate information about products and services to customers.

Customer Service Representative

BP Oil
Auckland
02.2022 - 09.2023
  • Prepared high-quality coffee beverages to meet customer preferences and ensure satisfaction.

Customer Service Representative

McDonald's
Auckland
02.2021 - 11.2021
  • Managed drive-through customer service, maintaining high standards of efficiency and customer care.

Education

Level 4 - TOURISM TRAVEL

NEW ZEALAND SCHOOL OF TOURISM
Auckland Airport
05-2022

Skills

  • Great communication
  • Team player
  • Reliable
  • Time Management skills
  • Problem solving
  • Leadership Skills
  • Creativity
  • Customer service
  • Complaint resolution
  • Sales techniques
  • Time management
  • Attention to detail
  • Active listening

References

Seia Rimoni, Store Manager, 020436344

Timeline

Customer Service Representative

Duty Free LagardereAWPL
09.2023 - 12.2024

Customer Service Representative

BP Oil
02.2022 - 09.2023

Customer Service Representative

McDonald's
02.2021 - 11.2021

Level 4 - TOURISM TRAVEL

NEW ZEALAND SCHOOL OF TOURISM
REDINI FRED