Reese Teariki
Otara, Auckland,New Zealand
Summary
Hardworking employee with experience in housekeeping and warehousing. Adept at following instructions, maintaining clean and tidy workspace, and working cooperatively with team members.
Overview
5
5
years of professional experience
Work History
Housekeeping Room Attendant
Proximity Apartments Hotel
Manukau, Auckland
01.2024 - Current
- Perform a variety of cleaning activities such as sweeping mopping, dusting and polishing.
- Helping in stocking the apartments with required supplies.
- Ensure all rooms are cared for and inspected according to standards.
- Protect equipment and make sure there are no inadequeacies.
- Notify superiors on any damages, deficits and disturbances.
- Deal with reasonable complaints/request with professionalism and patience.
- Check stocking levels of all trolleys for all consumables and replace when appropriate.
- Assisted colleagues during peak periods or staff shortages, promoting teamwork within the department.
Housekeeping Room Attendant
Nesuto St Martins Apartments
Grafton, AUK
07.2021 - 08.2022
- Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
- Enhanced guest satisfaction by maintaining clean and well-stocked rooms in a timely manner.
- Sanitized all kitchen surfaces, wiped down cabinets, and swept and mopped floors
- Promoted a safe work environment by adhering to health and safety regulations while performing duties.
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Assisted in training new employees on housekeeping protocols, leading to improved staff performance.
- Supported the front desk team by promptly addressing guest requests and concerns, fostering a welcoming atmosphere.
Warehouse Worker
Ovato
Wiri, AUK
04.2019 - 09.2021
- Received and processed warehouse orders using handheld scanner.
- Maintained a clean and safe working environment by following safety protocols and keeping work areas tidy.
- Quickly prepared orders for delivery by picking from shelves, packing in boxes, and attaching shipping labels.
- Have to be physically fit, as there is heavy loads such as boxes/magazine to carry.
- The work environment is very diverse and fast paced and requires multitasking.
Education
New Zealand Diploma in Hospitality Management (Level 5) - Hospitality Management
Tereora College
New Zealand Certificate in Tourism (Level 4) - Tourism
New Zealand School of Tourism Limited
National Certificate of Educational Achievement (Level 3) -
Ministry of Education
National Certificate in Dance (Level 2) - Dance
Tereora College
National Certificate of Educational Achievement (Level 2) -
Ministry of Education
National Certificate of Educational Achievement (Level 1) -
Ministry of Education
Skills
Customer service-focused
Time Management
Multitasking and Prioritizing
Guest Service and Support
Team Support and Collaboration
Heavy Lifting
Referees
Name: Alice Mui
Role: Supervisor
Company: Ovato Commercial Printer
Phone: 029 979 3035
Name: Yooko Aoshima
Role: Trainer
Company: New Zealand School of Tourism
Email: yookoaoshima@nzschooloftourism.co.nz
Phone: 09 275 2495
Name: Akanesi Finau
Role: Housekeeping Manager
Company: Nesuto St Martins Lane
Phone: +642108079157
Timeline
Housekeeping Room Attendant
Proximity Apartments Hotel
01.2024 - Current
Housekeeping Room Attendant
Nesuto St Martins Apartments
07.2021 - 08.2022
Warehouse Worker
Ovato
04.2019 - 09.2021
New Zealand Diploma in Hospitality Management (Level 5) - Hospitality Management
Tereora College
New Zealand Certificate in Tourism (Level 4) - Tourism
New Zealand School of Tourism Limited
National Certificate of Educational Achievement (Level 3) -
Ministry of Education
National Certificate in Dance (Level 2) - Dance
Tereora College
National Certificate of Educational Achievement (Level 2) -
Ministry of Education
National Certificate of Educational Achievement (Level 1) -
Ministry of Education