Regina-Lee Thomson
Napier City,HKB
Summary
6 years experience enhancing sales revenue through strategic planning and effective team leadership at 2 Degrees. Great background of leading a high performing team and able to conduct extensive mentoring and coaching. I'm eager to expand my knowledge that may benefit a organisation that is looking for someone to uplift and create high performing culture.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Sales Manager
Two Degrees Mobile
02.2019 - Current
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Maintained ethical and positive working environment to reduce turnover and promote high retention rates.
- Increased sales revenue by developing and implementing effective sales strategies.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
- Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
Retail Sales Assistant
Two Degrees Mobile
08.2016 - 02.2019
- Meeting monthly sales quotas consistently, contributing significantly towards overall team performance targets.
- Delivered exceptional customer service, maintaining long-lasting relationships with existing clients leading to repeat business and referrals.
- Helping customers on a day to day basis with technical or hardware issues.
- Offering recommended products to customers that meet their needs.
Sales Assistant
Spark
08.2015 - 08.2016
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Processed transactions accurately while maintaining a high level of customer service.
- Helped customers locate products and checked store system for merchandise at other sites.
Customer Service Representative
Readings Cinema
11.2010 - 02.2014
- Providing services to customers who visited the premises to attend upcoming movies at the time.
- Supervised front-house during busy period to keep the queue at a minimum
- Cash handling and monthly stocktakes
Education
William Colenso College
Napier, HKB12.2012
Certificate II - Health Sciences
Whitireia
Wellington, WGN12.2014
Skills
- Relationship Building
- Staff Management
- Goals and performance
- Product Knowledge
- Positive and upbeat
- Goal Setting
- Rapport and relationship building
- Sales Coaching
- Performance Management
- CRM Software
- Customer Service
- Staff Training and Development
- Goal Setting and Achievement
- Sales team training
Certification
Level 1 First Aid certificate.
Timeline
Sales Manager
Two Degrees Mobile
02.2019 - Current
Retail Sales Assistant
Two Degrees Mobile
08.2016 - 02.2019
Sales Assistant
Spark
08.2015 - 08.2016
Customer Service Representative
Readings Cinema
11.2010 - 02.2014
William Colenso College
Certificate II - Health Sciences
Whitireia
Level 1 First Aid certificate.
Similar Profiles
Beena NairBeena Nair
Voice Delivery Specialist at Two Degrees Mobile LimitedVoice Delivery Specialist at Two Degrees Mobile Limited
Pooja SharmaPooja Sharma
Enterprise Customer/NOC Support at 2 Degrees MobileEnterprise Customer/NOC Support at 2 Degrees Mobile
JAISON JOSEPHJAISON JOSEPH
Customer Care Specialist at Two Degrees Mobile LimitedCustomer Care Specialist at Two Degrees Mobile Limited