Renee Schreurs
Winton,STL
Summary
I am a new graduate Registered Nurse, currently working as a bartender. I am honest, reliable and hard working, able to work in a variety of environments and under pressure. During my degree I have completed nursing placements in orthopaedics, aged care, district nursing, inpatient mental health unit and my transition placement being in the emergency department at Kew Hospital. Within these placements I was able to demonstrate my capability of meeting all of the nursing competencies and my ability to communicate and provide efficient care to individuals.
Overview
4
4
years of professional experience
Work History
Bartender
The Avenal Sports Bar
10.2023 - Current
- Increased customer satisfaction by providing excellent service.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Served high customer volumes during special events, nights, and weekends.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
Bartender Shift Manager
The Yardhouse
02.2021 - 04.2023
- Improved customer satisfaction by delivering prompt and efficient service during busy shifts.
- Enhanced team productivity by delegating tasks and overseeing workflow in a fast-paced environment.
- Consistently maintained a clean and organized bar area, ensuring compliance with health and safety regulations.
- Successfully resolved customer complaints, demonstrating strong conflict resolution skills and commitment to client satisfaction.
- Trained new bartenders on mixing techniques, customer service standards, and company policies, ensuring a high-quality experience for all guests.
- Promoted a positive work atmosphere through clear communication, teamwork encouragement, and recognition of employee achievements.
- Ensured accurate cash handling procedures were followed consistently throughout each shift to maintain financial accountability.
- Established rapport with regular patrons through attentive service, fostering loyalty to the establishment.
- Monitored compliance with local and state liquor laws, ensuring all employees were properly trained and licensed to serve alcoholic beverages.
- Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
- Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
Dairy Farm Assistant
Imogen O'brien
11.2019 - 02.2021
- Enhanced milk production by implementing efficient milking techniques and ensuring proper handling of dairy cows.
- Improved calf health through regular monitoring, vaccination schedules, and timely treatments for illnesses.
- Maintained clean and sanitary conditions in the shed, contributing to overall herd health and welfare.
- Supported a safe work environment through training in proper animal handling procedures, reducing injuries to both staff and animals.
- Reported broken or damaged equipment to supervisor for repair or replacement.
- Observed animals and notified supervisor of signs of illness.
- Examined animals for signs of sickness and overall herd health.
- Rotated animals between grazing areas to provide enough access to food.
Education
Bachelor of Nursing -
Waikato Institute of Technology
Hamilton, NZ12.2023
Diploma in Paramedicine -
Auckland University of Technology
Auckland, NZ11.2020
Skills
- Time Management
- Communication
- Critical Thinking
- Teamwork
- Empathy
- Problem Solving
- Good Ethics
- Fast Learner
Timeline
Bartender
The Avenal Sports Bar
10.2023 - Current
Bartender Shift Manager
The Yardhouse
02.2021 - 04.2023
Dairy Farm Assistant
Imogen O'brien
11.2019 - 02.2021
Bachelor of Nursing -
Waikato Institute of Technology
Diploma in Paramedicine -
Auckland University of Technology
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