Reshma Singh
Auckland
Summary
Experienced with patient scheduling, medical records management, and front-desk operations. Utilizes effective communication and organizational skills to enhance patient care and office efficiency. Knowledge of healthcare protocols and track record of maintaining patient confidentiality and satisfaction.
Overview
14
14
years of professional experience
Work History
Medical Receptionist/Receptionist Administrator
Tamaki Healthcare, Local Doctors
10.2023 - Current
- Currently working as a medical receptionist at Tamaki healthcare, Local doctors Otara, 16th October 2023 till present.
Assembler
Fisher n Paykel Healthcare
05.2020 - 10.2023
- Assembler at Fisher n Paykel Healthcare-May 2020 to 13th October 2023
Customer Service Agent
Jetstar Airlines Swissport
01.2020 - 05.2020
- Customer Service Agent at Jetstar Airlines Swissport at Auckland Airport from 25th January to May 2020.
Front desk customer service and Store Manager
Gull Roscommon
04.2013 - 09.2018
- April 2013-September 2018 Gull Roscommon, Wiri, Front desk customer service and Store Manager at Gull Roscommon Road Wiri.
Customer Service
Food for Less
06.2011 - 12.2012
- June 2011 to December 2012 Food for Less New Lynn, Customer Service.
Education
Certificate - Medical Reception
Careers Academy NZ
Certificate - Medical Terminology
Careers Academy NZ
Diploma - Business Administration
Careers Academy NZ
Fiji Seventh Form Examination - undefined
Labasa Muslim College
01.2003
Skills
- Front desk operations
- Telephone etiquette
- Appointment scheduling
- Office administration
- Patient scheduling
- Medical records management
- Records maintenance
- Medical billing and coding
- Typing and filing
- Record processing
- Patient reception management
- Customer service
- Problem-solving
- Cash handling
- Documentation and recordkeeping
- Data entry
- Organization and time management
Language
English & Hindi
Timeline
Medical Receptionist/Receptionist Administrator
Tamaki Healthcare, Local Doctors
10.2023 - Current
Assembler
Fisher n Paykel Healthcare
05.2020 - 10.2023
Customer Service Agent
Jetstar Airlines Swissport
01.2020 - 05.2020
Front desk customer service and Store Manager
Gull Roscommon
04.2013 - 09.2018
Customer Service
Food for Less
06.2011 - 12.2012
Certificate - Medical Terminology
Careers Academy NZ
Diploma - Business Administration
Careers Academy NZ
Fiji Seventh Form Examination - undefined
Labasa Muslim College
Certificate - Medical Reception
Careers Academy NZ
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