- Playing Sports
- Fashion and Style
- Gym Workouts
- Cooking
Reuben Wishart
Invercargill,STL
Summary
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
I am a result driven professional focused on delivering exceptional support for customer needs. Successfully manages concerns and resolves conflicts to maximize customer satisfaction. Offers strong background in customer relations and communication. Detail oriented Head Porter with 3 years of experience in related roles. Industrious and dedicated with proven success executing maintenance tasks while cultivating workplace safety.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Head Porter / Health and Safety Coordinator
Langlands
02.2024 - Current
- Responsibilities included managing and allocating luggage, ensuring guest satisfaction, maintaining cleanliness of the hotel premises, and assisting with maintenance tasks
- Successfully completed all tasks with a high level of efficiency and attention to detail
- Communicated with coworkers and managers about completed duties.
- Identified accident causes and optimal prevention strategies by conducting thorough investigations and analyses.
- Performed safety analyses to evaluate potential risks and develop risk mitigation strategies.
- Provided new-employee health and safety orientations and developed materials for presentations.
- Greeted guests with warmth and professionalism for friendly, helpful service.
Porter / Maintenance
Blanket Bay Lodge
09.2022 - 02.2024
- Daily responsibilities included handling guest luggage, maintaining cleanliness of the hotel, and performing minor maintenance tasks as needed
- Developed strong teamwork and problem-solving skills while consistently exceeding guest expectations
- Performed cleaning and maintenance duties as directed.
- Communicated with coworkers and managers about completed duties.
- Resolved guest inquiries punctually and politely for professional customer service.
- Greeted guests with warmth and professionalism for friendly, helpful service.
- Increased workplace safety by immediately reporting potential hazards.
- Used hand trucks or manually lifted supplies, equipment and heavy furniture.
Education
Bachelor's Degree - Hospitality Management
Queenstown Resort College (QRC)
02.2024
NZQA Level 3 -
James Hargest
Invercargill11-2021
Skills
- Problem-Solving
- Communication
- Hospitality Management
- Maintenance
- Health and Safety
- Customer Relations
- Strong leadership
- Guest Service
- Valid Driver's license
- Teamwork
- Regulatory compliance
- Problem-solving
- Policy enforcement
Certification
- First Aid Certification
- CPR/AED Certification
Interests
References
References gladly provided upon request.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Timeline
Head Porter / Health and Safety Coordinator
Langlands
02.2024 - Current
Porter / Maintenance
Blanket Bay Lodge
09.2022 - 02.2024
Bachelor's Degree - Hospitality Management
Queenstown Resort College (QRC)
NZQA Level 3 -
James Hargest
Similar Profiles
RUBY BRAITHWAITERUBY BRAITHWAITE
Assistant Swim Instructor at Langlands PoolAssistant Swim Instructor at Langlands Pool
Kayla AdamsKayla Adams
Family Support Worker at South Centre Anglican CareFamily Support Worker at South Centre Anglican Care
Chloe HetarakaChloe Hetaraka
Coporate Contract Facilitator at Front-Line Training Consultancy LimitedCoporate Contract Facilitator at Front-Line Training Consultancy Limited