Rheanna Rounthwaite

I started my own online business making and selling 3D models for virtual reality games. I started doing it for fun with a friend back in October 2020, by December It started gaining a lot of popularity and by April 2021 I was able to make it a full time job that now only requires 1 day a week of my time.

• I have learnt the ups and downs of how to run a successful company.
• I learnt how to higher/commission people to help out with specific tasks i need done and get to collaborate and worked along side some other great creators.
• I have voluntare staff to help with any customer complaints and I personally assist them in any troubles they are having and hear out any suggestions to help improve my work and the customer experience.
• I have learnt a lot about advertising and how to sell a product since i sell my work on multiple websites and have a discord server with over 5k members and promote my work on Instagram and Twitter and in over 400+ Discord Servers.
• I work with sites and tools such as Blender, Unity, Marvelous Designer, Substance Painter, Gumroad, Photoshop and Wondershare Filmora.

• Barista, making coffees fast and efficiently for both drive through and in store customers.
• Working hours as early as 4:30am to as late as 3am.
• Kept restaurant lobby, front counter and Cafe neat and clean throughout shift.
• Warmly greeted visitors to promote great customer service and positive ordering experience.
• Wiped down tables and equipment, swept and refilled stock.
• Packaged menu items into bags or trays and placed drink orders into carriers.
• Drove team success by quickly completing assigned tasks.
• Upheld high standards of productivity and quality in operations.
• Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
• Taking order and helping customers place orders on kiosks.
• back area batch cook, fryer and making food.
• Followed established procedures and requirements for safe food handling, storage and service.
• Enforced proper sanitation practices to prevent spoiling or contamination of foods.
• Helped train new staff.
• Collaborated with team to deliver timely service of items.

• Presented food and beverages to guests at tables.
• Prepared and served coffee, espresso drinks, alcoholic beverages and blended milkshakes.
• Communicated with kitchen staff to stay updated on item availability and customer wait times.
• Peeled and cut fruit and vegetables to prepare for cooking or serving.'
• Greeted and communicated with customers to take food and beverage orders, Answering any questions and recommended specials to increase profits.
• Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
• Loaded and unloaded dishwashers, washing by hand large pots or items used on continuous basis.
• restock fridges and snack shelves in date order.

1 Week Work Experience in both 2016 & 2017

• Helping customers find specific items.
• Repackaging and labeling items.
• Moving crates to different sections of the store.
• Restocking shelves in various departments.
• Multiple jobs within the clothing department.

This was an enjoyable experience. I worked with an excellent team who helped teach me the things I needed to know to complete all the tasks required. I look forwards to one day being a part of such a great team.

1 day a week from 9am-3pm I would do work experience in an industry of my interested. I would do interviews and find a company that would be willing to let me work alongside them to learn the in's and out's of that job.

• During this amazing experience I got to find issues and repair laptop’s, PC’s, iPhones, and Androids.
• I got to help update the websites and with online orders.
• A few times I got the opportunity to go out and experience fixing computer and working with servers in some big companies.
• Answered user inquiries to resolve computer software or hardware operation problems.
• Maintained positive working relationship with fellow staff and management.
• Installed and performed minor repairs to hardware, software or peripheral equipment.
• Set up equipment for employee use, performing or properly installing cables, operating systems or software.
• Maintained records of data communication transactions, problems and remedial actions or installation activities.
• Evaluated software or hardware to recommend improvements or upgrades.

Continuing a part time job with this company after my work experience period ended was discussed often but I turned it down due to wanted to focus the best I could at upcoming uni classes at the time.

I did do part time work for them over 2020 holidays for 1 month to help make and organizing a new website.

• Delivering over 650 newspapers a week to various streets.
• I'd go out in all kinds of weather, rain, sun shine and hail.
• I deliver the Rodney Times Newspapers in a prompt and timely manner, delivering to houses and business around Whangaparaoa.
• Greeted customers, neighbors and others when completing paper route responsibilities to maintain positive relationships.
• Communicated with supervisor to report product or customer issues.
• Sorted or inserted pamphlets into newspapers to organize content prior to delivery.

• Taking customers meal and drink orders at till.
• Clearing and cleaning tables then setting them up for before the next customers arrive.
• Serving guests and delivering food and beverages to their tables.
• manage the needs of guest’s requests.
• restock front and back fridges and rotate stock in date order.
• Help prepare meals and desserts.

Due to the Golf Club moving the Café closed down.