Rhiannon Griffin
Whitby
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
8
8
years of professional experience
Work History
North Cluster, Wellington City Libraries
05.2021 - 12.2022
- During this time, I have gained many practical skills associated with working in a public library
- I have learnt how to use programmes associated with library services, such as CARL-X and the Circulation Assistant
- I have become familiar with issuing and returning books, placing holds on books, and helping patrons access the collections available, including the eLibrary collection
Tutoring in Criminology
Victoria University of Wellington
01.2019 - 01.2021
- During this time, I tutored in CRIM326 (Criminology Research Methods), CRIM322 (Crime, Deviance and Popular Culture), CRIM325 (Drugs, Risk and Play), and CRIM111 (Introduction to Criminology) at Victoria University of Wellington
- I strove to ensure that students were engaging with the course content and participating in the tutorials
- When it came to assignment feedback, I made an effort to provide helpful, individual feedback that gave students areas to focus on in the future
- I developed good relationships with the students, and that made it easier for them to come to me with any issues they were having
- Tutoring in 2020 and 2021 also allowed me to develop some skills in online teaching, as much of the first trimester of 2020 was taught online
- This has made me a confident teacher over Zoom, and the switch to other forms of online teaching since such as grading via Turnitin, has only expanded my knowledge and interest of these digital systems
Columbus Coffee, Porirua
12.2016 - 02.2021
- During this fast-paced job I have spent the majority of my time interacting with customers, with a heavy focus on customer service and communication
- My primary positions involved serving customers on the till and delivering food to customers
- This constant emphasis on customer service has led to a distinguished ability to effectively and comfortably communicate with customers and to reliably deliver on building rapport with customers to ensure they have a positive experience
Domino’s Pizza, Whitby
09.2014 - 01.2017
- This role first allowed me to develop experience in customer service, serving customers in a fast-paced environment which has an emphasis on making sure the customer leaves satisfied
- During this role, I attended Domino’s Pizza College, which places an emphasis on learning how to run and manage a commercial franchise
- In this way, I have learned valuable skills about leadership, rosters, handling money, and the importance of establishing positive relationships with customers
Education
Bachelor of Arts - Criminology
Victoria University of Wellington (Te Herenga Waka)
01.2019
Knowadays Proofreading and Editing Academy
04.2025
Skills
- I have an excellent command of written and spoken language I have studied at and worked for Victoria University of Wellington in the past I also have multiple years’ experience in customer service with well-known commercial brands I am reliable, tenacious, hard-working, patient, well-organized and persevere to always provide customers with a positive experience
Timeline
North Cluster, Wellington City Libraries
05.2021 - 12.2022
Tutoring in Criminology
Victoria University of Wellington
01.2019 - 01.2021
Columbus Coffee, Porirua
12.2016 - 02.2021
Domino’s Pizza, Whitby
09.2014 - 01.2017
Bachelor of Arts - Criminology
Victoria University of Wellington (Te Herenga Waka)
Knowadays Proofreading and Editing Academy
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