Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ricci McCarthy

Kaikohe,NTL

Summary

Very professional with a strong background in administrative support and customer service. The ability to foster relationships, emphasizing commitment to lifelong learning and development.

Motivated to develop competencies and advance knowledge. Honest and reliable.

Overview

14
14
years of professional experience

Work History

Family Court Registrar

Ministry of Justice
Kaikohe, NTL
09.2022 - 03.2024
  • Managed court documents and filings to ensure accurate processing.
  • Coordinated schedules for court hearings and appearances with stakeholders.
  • Assisted judges by preparing case files and legal documentation.
  • Maintained case management systems for efficient record keeping.
  • Liaised with attorneys to clarify procedural requirements and deadlines.
  • Organized courtroom logistics, including seating arrangements and equipment setup.
  • Provided support during trials by documenting proceedings accurately.
  • Provided administrative support to the court staff.
  • Coordinated with prosecutors, defense attorneys, witnesses and victims prior to trial dates.
  • Maintained accurate records of all proceedings in a timely manner.
  • Answered telephone inquiries from members of the public regarding their cases.

Managers details

Nick Madden

nick.m@bayitm.co.nz

0212135819

Customer Service Representative

Far North District Council
Northland, Kaikohe
02.2019 - 04.2021
  • Assisted customers with inquiries and resolved issues efficiently.
  • Documented customer interactions in the database for future reference.
  • Answered customer inquiries and provided accurate information regarding services.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.

Manager details

Phillippa Kingi 0275046621

phillippakingi09@gmail.com

Kiwibank teller, Retail, Customer Service

Kerikeri Post Office
Northland, Kaikohe
04.2010 - 01.2012
  • Balanced cash drawer daily, ensuring accuracy and compliance with policies.
  • Balanced cash drawers on a daily basis.

Managers Details

Karl Steniniger

094079721

Education

Some College (No Degree) -

Kerikeri High School
Kerikeri, NZ

Skills

  • Case management
  • Administrative support
  • Communication skills
  • Attention to detail
  • Team collaboration
  • Confidentiality
  • Time management
  • Strong organization
  • Office administration
  • Professional demeanor
  • Problem-solving abilities

Timeline

Family Court Registrar

Ministry of Justice
09.2022 - 03.2024

Customer Service Representative

Far North District Council
02.2019 - 04.2021

Kiwibank teller, Retail, Customer Service

Kerikeri Post Office
04.2010 - 01.2012

Some College (No Degree) -

Kerikeri High School
Ricci McCarthy