Summary
Overview
Work History
Education
Skills
Timeline
Generic

Riki Diack

Invercargill

Summary

Caring professional prepared to deliver case management and client advocacy. Dedicated to helping others achieve progress toward goals and meet specific needs. Wide-ranging knowledge of applicable services and professionals appropriate for clients.

Overview

9
9
years of professional experience

Work History

Youth Coach

Comcol
02.2023 - 02.2024
  • Encouraged the exploration of personal interests by guiding youths in identifying their strengths and passions.
  • Assisted clients with obtaining housing, employment and support resources.
  • Developed strong communication skills in youths by providing constructive feedback and regularly engaging them in reflective conversations about their progress.
  • Tracked service activities and outcomes against outlined plans and goals.

Duty Manager Supervisor

Southcity Liquorland
06.2019 - 02.2023
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.

Sales Rep

Harvey Norman Computers
12.2014 - 02.2017
  • Promoted superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly.


Education

High School Diploma -

Southland Boys' High School
Invercargill, NZ

Skills

  • Relationship Building
  • Program Planning
  • Motivational Skills
  • Documentation Management
  • Customer Service
  • Microsoft Office

Timeline

Youth Coach

Comcol
02.2023 - 02.2024

Duty Manager Supervisor

Southcity Liquorland
06.2019 - 02.2023

Sales Rep

Harvey Norman Computers
12.2014 - 02.2017

High School Diploma -

Southland Boys' High School
Riki Diack