Caring professional prepared to deliver case management and client advocacy. Dedicated to helping others achieve progress toward goals and meet specific needs. Wide-ranging knowledge of applicable services and professionals appropriate for clients.
Overview
9
9
years of professional experience
Work History
Youth Coach
Comcol
02.2023 - 02.2024
Encouraged the exploration of personal interests by guiding youths in identifying their strengths and passions.
Assisted clients with obtaining housing, employment and support resources.
Developed strong communication skills in youths by providing constructive feedback and regularly engaging them in reflective conversations about their progress.
Tracked service activities and outcomes against outlined plans and goals.
Duty Manager Supervisor
Southcity Liquorland
06.2019 - 02.2023
Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Sales Rep
Harvey Norman Computers
12.2014 - 02.2017
Promoted superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly.
Education
High School Diploma -
Southland Boys' High School
Invercargill, NZ
Skills
Relationship Building
Program Planning
Motivational Skills
Documentation Management
Customer Service
Microsoft Office
Timeline
Youth Coach
Comcol
02.2023 - 02.2024
Duty Manager Supervisor
Southcity Liquorland
06.2019 - 02.2023
Sales Rep
Harvey Norman Computers
12.2014 - 02.2017
High School Diploma -
Southland Boys' High School
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