Summary
Overview
Work History
Education
Skills
Timeline
Generic

Riley Townsend

Auckland

Summary

Dynamic FOH professional with proven expertise at Robert Harris Pukekohe, excelling in coffee preparation and customer service. Adept at managing inventory and processing payments with precision. Recognized for enhancing team efficiency during peak hours, ensuring exceptional dining experiences through collaboration and effective communication.

Overview

4
4
years of professional experience

Work History

FOH Staff Member

Robert Harris Pukekohe
Pukekohe
06.2023 - Current
  • Greeted customers warmly and provided exceptional service during busy shifts.
  • Maintained cleanliness and organization of front-of-house areas throughout the day.
  • Collaborated with team members to ensure efficient table service during peak hours.

Made coffees during rush hour with ease and efficiency

  • Assisted with food and beverage orders, ensuring accuracy and timely delivery.
  • Collaborated with kitchen staff to ensure timely delivery of food orders.
  • Processed payments accurately using POS system.
  • Performed opening and closing procedures according to established guidelines.
  • Followed safety protocols while handling sharp objects such as knives and slicers.
  • Managed inventory of supplies and restocked when needed.

FOH Team Member

Autobahn Papakura
Papakura
02.2022 - 05.2023
  • Server
  • Barista
  • Food handling
  • Customer services
  • Till

Education

Some College (No Degree) -

Rosehill College
Papakura , Auckland

Skills

  • Coffee preparation
  • POS operation
  • Cash management
  • Food handling
  • Inventory management
  • Table service

Timeline

FOH Staff Member

Robert Harris Pukekohe
06.2023 - Current

FOH Team Member

Autobahn Papakura
02.2022 - 05.2023

Some College (No Degree) -

Rosehill College
Riley Townsend